Ben Donalson M.Aps Email & Phone Number

Guildford, England, GB

- Central point of contact for a portfolio of clients and responsible for maintaining the relationship. Use data to look for trends and problems and analyse communications, contracts, and negotiations.- Identify functional cost savings via detailed analysis of current technology and requirements.- Creating client budgets and roadmaps for clients and liaise.

Guildford, England, United Kingdom

- Manage the new client set up process and delivering both structured and bespoke training to clients during their customer lifecycle. - Provide administration support to senior leadership teams within schools and multi-academy trusts. - Deliver account administrative support to clients in the building of templates for their account.

Bagshot

- Accountable for sourcing and facilitating the flow of high calibre candidates through the recruitment process. Utilising various job boards and maintaining a pipeline of direct applicants. - Developed and implemented a strategic 12-month plan to support with the expansion of the business. Drawing upon previous experience to ensure continuous operational.

Chertsey

- Managed a portfolio of 124 client accounts across the South of England. - Ensuring all efforts were oriented towards flawless service deliver to drive sales and customer satisfaction. - Successfully delivered an eco-friendly printing project for clients. Conducted periodic print audits and updated old equipment to reduce clients' printing costs by up to.

Guildford, United Kingdom

- Strictly adhered to frameworks, laws, acts and regulations to facilitate the arrangement of life and critical illness insurance cover for customers. - Worked alongside underwriters to accurately record, analyse and report customer data.- Consistently exceeded KPIs, averaging a 100% retention rate and reducing monthly payments for customers by up to 30%.

Reading, United Kingdom

- Worked on behalf of landlords to secure suitable tenants for properties. Employing effective negotiation techniques to agree pricing and terms in order to drive business revenue. - Produced a range of marketing collateral to promote properties. Swiftly following up with any interested parties to arrange appointments and viewings.

Reading, Berkshire, United Kingdom

- Selected by senior management to take part in the 12-month management training programme to develop key skills relating to the operational management of the business. - Led a new in-store, multi-channel installation project. Managing all aspects of the project to adhere to all deadlines and deliverables. - Worked across multiple store areas, managing.

Guildford, United Kingdom

Led all aspects of the formalwear department to deliver per commercial and service based KPIs. Key Achievements- Improved department profitability by 14% from previous years and increased KPIs by 205%.- Won best performing formal department across the company - awarded the opportunity to represent the company and tailor the London Irish rugby team for.

Bachelor'S Degree, Business And Retail Management, 2:1

Diploma In Professional Development, Business Administration And Management, General, Pass

Completed a 12 month management programme through House of Fraser and Coventry University. The course consisted of 4 modules based around.

Prince2 Foundation, Project Management

Prince2 Practitioner, Project Management