Leading software development teams at a Senior level in a Scrum/Kanban environment, including line managing an in-house and external development team to: • Run a Live system service for a global Client base• Deliver BAU service delivery commitments• Develop and release improvements to match long term architecture goals.Key Responsibilities include:• Working with Client Services, Service Delivery and New Business workstreams to understand and translate… Show more Leading software development teams at a Senior level in a Scrum/Kanban environment, including line managing an in-house and external development team to: • Run a Live system service for a global Client base• Deliver BAU service delivery commitments• Develop and release improvements to match long term architecture goals.Key Responsibilities include:• Working with Client Services, Service Delivery and New Business workstreams to understand and translate requirements in to achievable, incremental features to the Product and its Service.• Balance these incoming priorities with the management of the Product and its Service, to ensure all business as usual Service Deliveries are delivered efficiently, and to deadline.• Maintaining a clear, prioritised Product Backlog, to empower the development team to work efficiently to meet requirements and deliver goals.• Building confident, collaborative and trusting relationships across stakeholders of all seniority levels.• A deep understand of the wider technical stack of the product, to prioritise architecture improvements in parallel with Business requirements.• Manage, create and communicate Product Roadmaps to all Stakeholders within the Business.• Highly developed problem solving skills, with an analytical mindset used to unblock development teams and increase velocity of cross functional teams.• Act as a translator between the Development Team and the Business, offering status updates of system developments, ingests and reporting services to all stakeholders up to a Senior level.• Delivery focussed, with a pragmatic, calm and sensible approach to Support processes.• Advanced use of Project tracking via JIRA, working in Kanban or Scrum frameworks.• Line Management of the Development team, managing personal development plans, appraisals and capacity planning.• Creating an energetic, positive team spirit among development teams, operating in CI/CD processes. Show less

Leading projects at a Senior level in an Agile environment, whilst also operating as a general team manager. Consistently liaising with Global teams to deliver Software projects on time and budget, to the highest quality.Primarily leading the delivery of analytical reporting systems with a Data Science background, for initiatives across all agencies in Publicis Media. Overall duties include;• Sprint Management and Planning• Capacity Planning• Project Plans and… Show more Leading projects at a Senior level in an Agile environment, whilst also operating as a general team manager. Consistently liaising with Global teams to deliver Software projects on time and budget, to the highest quality.Primarily leading the delivery of analytical reporting systems with a Data Science background, for initiatives across all agencies in Publicis Media. Overall duties include;• Sprint Management and Planning• Capacity Planning• Project Plans and Progress Reports• Stand-Ups and Sprint Reviews• Risk and Issue Escalation and Management• Owning key relationships with Senior Internal stakeholders (Senior Management, Operations etc) up to CEO level.• Own and manage key relationships and performance outputs from third party development companies. • Hiring process for new team members. High system experience in;• MS Projects• Microsoft Team Foundation Server• JIRA• MS Excel, Powerpoint, and other key applications. Show less

Leading projects in an Agile environment, whilst also operating as a general team manager. Consistently liaising with Global teams to deliver Software projects on time and budget, to the highest quality.Primarily leading the delivery of analytical reporting systems with a Data Science background, for initiatives across all agencies in Publicis Media. Overall duties include;• Sprint Management and Planning• Capacity Planning• Project Plans and Progress… Show more Leading projects in an Agile environment, whilst also operating as a general team manager. Consistently liaising with Global teams to deliver Software projects on time and budget, to the highest quality.Primarily leading the delivery of analytical reporting systems with a Data Science background, for initiatives across all agencies in Publicis Media. Overall duties include;• Sprint Management and Planning• Capacity Planning• Project Plans and Progress Reports• Stand-Ups and Sprint Reviews• Risk and Issue Escalation and Management• Owning key relationships with Senior Internal stakeholders (Senior Management, Operations etc) up to CEO level.• Own and manage key relationships and performance outputs from third party development companies. • Hiring process for new team members. High system experience in;• MS Projects• Microsoft Team Foundation Server• JIRA• MS Excel, Powerpoint, and other key applications. Show less

I lead the implementation of a workflow management tool to standardise the working processes within the company across 20+ global offices, operating change management procedures to migrate users from one system to another. Other key achievements and responsibilities include:• Understanding and interpreting internal teams and external client requirements for system implementations, delivering systems to 1,500 client users worldwide • Interact with internal teams (product… Show more I lead the implementation of a workflow management tool to standardise the working processes within the company across 20+ global offices, operating change management procedures to migrate users from one system to another. Other key achievements and responsibilities include:• Understanding and interpreting internal teams and external client requirements for system implementations, delivering systems to 1,500 client users worldwide • Interact with internal teams (product, professional services, training, security and compliance) across the globe to deliver systems to internal teams, and external clients via in market onboarding sessions• Support senior stakeholders in delivering technology proposals in RFP processes• Scoping, design and implementation of Power BI reporting tool via API integration project• Scoping, design and implementation of workflow management tool with internal production tools (e.g. JIRA integration)• Provide intuitive and dynamic project management leadership• Track, manage and report on project financials to senior leadership and project stakeholders• Implementation of standard project management framework to improve internal processes• Maintain and implement project governance• Incident operation management Show less

I lead global projects using my company’s web based data capture and analytics tool, delivering successful projects to over 40,000 people worldwide. Key responsibilities and deliverables included; • Largest project delivered the system to 15,000 users worldwide• Global internal implementation of migration to O365 platform• Creation of two data analytics systems for Client use• Managing product development for Clients, in an agile process • Understanding and interpreting… Show more I lead global projects using my company’s web based data capture and analytics tool, delivering successful projects to over 40,000 people worldwide. Key responsibilities and deliverables included; • Largest project delivered the system to 15,000 users worldwide• Global internal implementation of migration to O365 platform• Creation of two data analytics systems for Client use• Managing product development for Clients, in an agile process • Understanding and interpreting Client requirements for system implementation• Manage security and compliance procedures and reviews• Management of remote teams• Financial forecast of department income• Training and support to internal stakeholders and external Clients (London and Middle East)• Internal infrastructure analysis and implementations (e.g. migrating server host suppliers)• Reviews, management and implementation of third party IT suppliers (e.g. managing costs, performance levels, contract KPI’s etc) Show less

My role encompassed the balancing of administration tasks, operational activities, client relations and peer relationship management. I created and provided materials for leadership development courses, whilst also creating and managing the completion of Kirkpatrick and 360° survey feedback. The role responsibilities included aiding the running of the survey team, whilst also maintaining incredibly high standards for relationship building within the workplace with our main clients and… Show more My role encompassed the balancing of administration tasks, operational activities, client relations and peer relationship management. I created and provided materials for leadership development courses, whilst also creating and managing the completion of Kirkpatrick and 360° survey feedback. The role responsibilities included aiding the running of the survey team, whilst also maintaining incredibly high standards for relationship building within the workplace with our main clients and peers, whilst providing an exemplary service to consultants for on and off-site leadership development workshops. This led me to become the Project Manager for a small number of accounts before I moved to my current role. Show less

I began my position with Mountain Heaven as a Ski Host, which encouraged me to be incredibly interactive with the guests in my chalet, and to have a strong knowledge about the resort I was working in, as well as in depth knowledge of ski area. The role was full on, but supplied me with key skills to be successful in a customer service environment.