Ben Fenwick Email & Phone Number

Columbus, Ohio

Columbus, Ohio

• Provide oversight for quality assurance reviews conducted on incident investigations and structural reviews.
• Manage a total of 7 scheduling, quality assurance, and fraud staff. Oversee all daily activities and coordinate workflow associated with structural reviews and incident investigations for a variety of providers serving.
• Oversee and maintain a monthly average of $28,047.00 in alleged fraud referrals presented to the Attorney General’s office and submitted to the Ohio Department of Medicaid.
• Direct daily activities of scheduling staff, quality assurance, and fraud coordinators.

Columbus, Ohio

• Conduct structural reviews on independent providers of Medicaid waiver services.
• Process on-site screenings of newly enrolled or enrolling Medicaid waiver agency providers.
• Author reports reflecting findings from structural reviews and on-site screenings.
• Review and approve plans of corrections submitted by independent providers of waiver services.
• Submit compliance Notice of Deficiency and alleged fraud referrals to the state of Ohio, when necessary.
• Schedule on-site screenings, and conduct quality assurance reviews completed by fellow employees.

Columbus, Ohio

• Perform quality review of records for compliance with FDA, customer / country requirements, and company standard operating procedures.
• Monitor employee and facility activities for compliance with standard operating procedures, OSHA, and FDA requirements.
• Conduct internal audits focused on continual quality improvement through corrective and preventive actions.
• Calibrate and validate donor processing, plasmapheresis and plasma processing.

Corpus Cristi, Texas

• Actively investigate complaints of abuse, neglect, and exploitation of persons served by State Operated Facilities, Community Centers, and Privately Owned Facilities.
• Plan and conduct interviews to obtain statements from witnesses, staff, and clients regarding reported cases of various incidents.
• Request, collect, evaluate, and assemble controlled information and evidence pertinent to cases.
• Write and prepare case / trial reports using credible evidence through approved investigate techniques.
• Enter data for case / trial reports summarizing the facts of investigations into IMPACT Data System.
• Provide informative trainings outlining external Provider Agencies’ obligation to report abuse, neglect, and/or exploitation.

Columbus Ohio

• Perform quality review of records for compliance with FDA, customer / country requirements, and company standard operating procedures.
• Monitor employee and facility activities for compliance with standard operating procedures, OSHA, and FDA requirements.
• Conduct internal audits focused on continual quality improvement through corrective and preventive actions.
• Calibrate and validate donor processing, plasmapheresis and plasma processing.