Ben Gist Email & Phone Number

Raleigh-Durham-Chapel Hill Area

Manage strategic GTM processes including value prop development, long term roadmap creation, competitive analysis, product profitability planning, customer market research and interviews, and commercial roadmapResponsible for pricing recommendations for growing portfolio of new product launches and additional features to established products. Pricing validated by market and in-use today Developed and conducted sales training and product marketing collateral Owned capital investment and overall product business case for portfolio of precision agriculture and data driven market research productsSuccessfully led geographic expansion of mature market research product

Morrisville, North Carolina, United States

Raleigh-Durham, North Carolina Area

Research Triangle Park, Nc

TKXS is a B2B technology and data-driven solutions company, which provides data collection, data science, technology and data-enabled marketing and incentive management capabilities to the agriculture, healthcare, construction and industrial supply industries. TKXS’ solutions allow customers to acquire and leverage data, glean market intelligence, operate more effectively and create demand. To learn more, please visit www.tkxs.com.Lead sales efforts for Data Science and Precision Agriculture applications. Manages the AgGateway Gateway to Ag Careers grant for college students interested in pursuing a career in Ag IT.

XSInc, founded in 1998, delivered products and services for data collection, integration, analytics and reporting, primarily for the agriculture and turf and ornamental industries. XSInc offered custom and standard cloud-based solutions for improving workplace efficiency, evaluating industry standings, optimizing marketing efforts, administering production management programs, and maximizing client relationships without the disruption and cost of replacing existing systems and processes. The company merged with Technekes LLC on July 31, 2018 to form TKXS (www.TKXS.com).Lead sales efforts for Data Science and Precision Agriculture applications.

Research Triangle Park, Nc

Research Triangle Park, Nc

- Responsible for sales and revenue generation for a Precision Agriculture yield analysis software product. - Conduct onboarding, and training for all new accounts- Exceeded client acquisition goals by 20% for 2014- Maintain and expand client relations and account opportunities- Conduct all sales demonstrations - Analyze and present recommendations for sales process improvements annually- Plan and conduct webinars for lead generation- Develop support processes and metrics related to training and onboarding of new clients, and managing existing clients- Collaborated with multiple external consultants- Evaluate marketing opportunities and participation in industry events- Responsible for managing two Data Management Specialists’ time allocation and work prioritization to meet cross team project and budget goals- Conduct market research exploring product feature enhancements, and for new products for production data

- Responsible for over 80 accounts- Maintained client relations and resolved client request/issues - Validated transaction data for market research and Ag retail and manufacturer incentive programs

- Cross-referenced Ag Retail point of sale data- Supported multiple Account Managers to meet manufacturer and incentive program reporting deadlines

o Resolved customer support issues via email and online chat while adhering to the established practices surrounding ticket handling and workflowo Provided detailed notes to peers and/or manager when escalation was necessaryo Primarily responsible for a customer escalation queue (subject to change based on process documentation and workflows) and flexible as necessary to support overflow from other support queueso Built rapport within company to leverage various individuals and departments as resources for ticket resolutiono Escalated complex tickets to the manager or specialist to whom it should be directedo Identified and reported site bugs to QA team as necessaryo Identified revenue opportunities and services for customers based on area of need to feed potential sales leadso Identified and contributed to process improvement initiativeso Worked scheduled shifts on a rotating basis

Honolulu, Hi

- Collaborated on research project for NOAA : “A Human Dimensions Portrait of Fisheries in the Pacific Island Region: What We Know and Where We Need to Go” - Presented project in Washington DC to judges from Federal agencies- Attended Western Pacific Regional Fishery Management Council Meetings- Final project published by NOAA (Final Copy available upon request)

Chapel Hill, Nc