Ben Gorman Email & Phone Number

Minneapolis, Minnesota, United States

Greater Minneapolis-St. Paul Area

• Sold full, partial and flex season ticket packages • Met my season ticket sales goal in less than 6 months• Received Promotion within the first year of employment • Consistently led all sales representatives in number of calls, talk time on a week to week basis• Sold group deals in both general seating and our suites and hospitality locations• Built relationships, sold and fulfilled new business clientele satisfying their company needs and goals with the Minnesota Twins.• Provided superior customer service and assist clients in securing the preferred programs, seats and events that best fit their needs

Address 50 customers' needs on a per game basis for direction, information or assistance in a courteous mannerMaintain a stable and smooth operation of facility during eventsGoal is to be a presence that maintains the fans safety and an enjoyable environmentCommunicate with and foster successful relationships with the aim of retaining the paying customer in our facility Operate the successful and safe ingress and egress of the paying customers-Manager Henry Sibley Baseball team Spring 2005-Summer 2007 Assisted coaches with transportation and application of equipmentWorked with the coaching staff and players on an everyday business to build and foster team relationships

Minneapolis, Mn

•Works to increase brand awareness and message of Positive Coaching Alliance to the general public•Devises strategies and ideas of ways to use social media outlets to get the specific initiatives of Positive Coaching Alliance out to the public•Grows and maintains Positive Coaching Alliance relationships with key industry partners with the goal of gaining their assistance on various marketing projects

Greater Minneapolis-St. Paul Area

• Qualified and Identified new leads for business development representatives• Tasked with making over a 100 of outbound activities each day• Experienced and proficient in the use of Salesforce to organize and prioritize activities on a daily basis• Reengaged previous customers who had specially not been heard for some time• Provided detailed understanding of the machines and their various benefits to interested clientele

University Of Minnesota-Twin Cities Campus

• Achieved first rank on sales team in overall revenue, at one million, eight hundred and fifty thousand dollars brought in during my tenure and within that total it included group income over four hundred thousand• Consistently lead all employees in talk time and volume of calls on a weekly basis • Met and exceeded my sales goals by 117% during my total tenure• Successfully sold premium seating including suites and Loge boxes at TCF Bank Stadium, as well as season tickets to the Loge box, Outdoor and Indoor Club exclusive areas to a variety of clients both for business and personal use• Highest revenue month of any team member in Minnesota Fan Relationship Management Center history• Recognized with a promotion to Team Leader for my leadership capabilities, consistent productivity• Provided all clients with first-class customer service, including helping with specific ticket needs, requests, complaints, questions with the goal of maximizing and maintaining their support with Gopher sports• Acquired clients, built relationships, fulfilled requests, and exceeded expectations at all times• Provided facilitation, tours and excellent service to groups and individuals interested in purchasing tickets• Worked closely with University of Minnesota marketing to drive new ideas and initiatives with the goal of maximizing revenue at sporting events

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Work directly with CSC managers in everyday operations of running events & security for TCF Bank StadiumScheduling employees for events and deploying them to various locations throughout the stadium on event dayDirectly in charge of hiring new employees at CSCHelp customers on event day with whatever assistance they need such as directions, information and safetyResponsible for maintaining and conducting the smooth operation of our employees on event day

West St. Paul, Mn

Responsible for sales to new customers to successfully establish and build relationships with them.Received order and prepared coffee drinks to the customer’s exact specifications Ensured each customer leaves the building happy and satisfied with their coffee

Bachelor'S Degree Of Science, Sports Management And Communication

Bachelor Of Science, Sports Management