Ben Gray Email & Phone Number

London, United Kingdom

Gray Matter Thinking provides operations consultancy for the Market Research and Insights industry as well as online survey programming and hosting, and data solutions. See my website to learn more about the services on offer or else contact me here for a discussion on how I can assist you and your business.

London, United Kingdom

The Operations Director role at Objective Focus also incorporates a high degree of technical involvement. Responsibilities include:Oversee project process from conception to completion, with an emphasis on technical soundness, automation, and resource efficiency.Oversee daily operations of the company and the work of executives. Line manager to operational.

London, United Kingdom

For this role my time was equally divided between implementation of workflows and data collection and as part of a select team involved in the newly founded “New Way” global initiative. My role being to lead the project management, and provide my experience, in the area of “Performance Improvement and Optimisation”. This workstream had the widest remit to.

London, United Kingdom

Develop and execute implementation plans for Ipsos' global workflow and data collection systems across the EMEA region.Coordinate, train and support cross functional teams from all Ipsos WSBLs to ensure the power of these systems is harnessed to deliver executional excellence for Ipsos' clients and value to our shareholders.

London, United Kingdom

• Product management of the Workbench platform, an internal workflow built around the Dimensions data collection platform, incorporating portal and applications to provide efficiencies and automation.
• Responsible for ensuring development is aligned with the needs of the organisationo Deep ongoing understanding and analysis of business needso Managing development within time and budget
• Responsible for the build quality of the platform by developing and implementingo User groups to ensure ease-of-useo Functional and performance test plans
• Collaborating with heads of training and support to ensure developments are understood and able to be trained and supported
• Assisting the rollout througho Helping to prove and promote the business benefitso Acting as an SME with key internal and external customers
• Remains abreast of new approaches and technical developments in market research operations and makes business cases for their application where appropriate

Moving from a UK role to a global operations unit, the primary focus of my position was to provide training to Synovate offices in the uptake of global end-to-end research processes and associated applications, known as Workbench. The role required direct understanding, and training, of all the key project focused roles, spanning both research and.

This role gave me the opportunity to tackle wider challenges within the parent company, Synovate. This position had a more technical focus than my previous managerial responsibilities and covered a broader span of the business.I supported all levels of the company in terms of advising on technical capabilities and best practice, assessing new technologies.

I started my role at FI Healthcare in October 2004 within a small team of two scriptwriters. As the business grew, the team expanded to accommodate the increasing workload. In October 2005 I was promoted to CAI Manager. My role involved managing a team of 9 based in the UK, USA, and Malaysia. I particularly enjoyed the strategic decision making that was.

My career in market research began with a graduate position as a trainee data processor within one of the UK’s leading Market Research companies. My initial experience was working with quantum before I shifted my focus to scriptwriting using quancept. Within two years I had been promoted to Senior DP Executive and taken on the role of CATI ad-hoc team.

2.1 Bsc(Hons), Zoology

Education record