Ben H.

Ben H. Email and Phone Number

SVP, Director of Client Protection @ KeyBank
cleveland, ohio, united states
Ben H.'s Location
Charlotte Metro, United States
About Ben H.

A dynamic, results-driven leader with over 16 years of banking experience in the areas of Fraud Prevention and Analytics, Internal Risk Control Operations, Call Center Leadership, Customer Service, and Banking Center Services. An additional 7 years of leadership outside banking. Skilled communicator with a combined 16+ years of management experience, leading teams to successful outcomes through effective oversight and delegation.

Ben H.'s Current Company Details
KeyBank

Keybank

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SVP, Director of Client Protection
cleveland, ohio, united states
Website:
key.com
Employees:
14557
Ben H. Work Experience Details
  • Keybank
    Svp, Director Of Client Protection
    Keybank Sep 2024 - Present
    Responsible for leading a group of fraud professionals focused on building an end to end best in class scam prevention, detection, and resolution program.
    View
  • Ally
    Director Of Fraud Analytics
    Ally May 2024 - Sep 2024
    Charlotte, North Carolina, United States
    View
  • Ally
    Manager Fraud Analytics, Strategies, & Trends
    Ally Feb 2023 - May 2024
    Charlotte, North Carolina, United States
    Bank Deposits and Invest Fraud Types:- Application Fraud- First Party Fraud (True FPF & FPF-Scam)- Social Engineering Fraud- Account Takeover Fraud- Elder AbuseBank Deposits and Invest Money Movement Types:- ACH (ODFI & RDFI)- Debit- Zelle- Wire- Bill Pay- Inclearing Checks- Check Deposits- Internal Money Transfers- ACAT Broker to Broker Transfers- Stock Manipulation
    View
  • Truist
    Avp, Fraud Strategy Analyst
    Truist May 2022 - Feb 2023
    View
  • Exodus Church
    Pastor Of Stewardship (Executive Pastor)
    Exodus Church Mar 2015 - May 2022
    Belmont, Nc
  • Bank Of America
    Vp, Internal Fraud Detection Unit, Consumer Product Strategic Analyst Ii
    Bank Of America Nov 2013 - Feb 2015
    Charlotte, Nc
    View
  • Bank Of America
    Vp, Associate Monitoring - Operations Manager
    Bank Of America Oct 2010 - Nov 2013
    Charlotte, Nc
    View
  • Bank Of America
    Avp, Small Business Banking Ecommerce - Auditor I
    Bank Of America Feb 2010 - Oct 2010
    Charlotte, Nc
    View
  • Bank Of America
    Officer, Small Business Banking Team Manager & Prior Roles
    Bank Of America Sep 2001 - Feb 2010
    Charlotte, Nc
    View

Ben H. Education Details

Frequently Asked Questions about Ben H.

What company does Ben H. work for?

Ben H. works for Keybank

What is Ben H.'s role at the current company?

Ben H.'s current role is SVP, Director of Client Protection.

What schools did Ben H. attend?

Ben H. attended Western Carolina University, Columbia Basin College.

Who are Ben H.'s colleagues?

Ben H.'s colleagues are Ross Valentine, Allison Burton, Abrish Geb, Tanya Pierson, Mal W., Eta Geb., Saleem Shabazz.

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