Ben Halliday Email & Phone Number

Sunshine Coast, QLD, AU

Sunshine Coast, Queensland, Australia

Working with the online in-store team to pack customer orders for Click and Collect.

Melbourne, Australia

My day consists of reconciling accounts using Xero, invoicing clients, chasing up unpaid invoices, paying bills, processing payroll and then sorting out any issues in these areas of the business. I also complete general administration tasks and create reports and spreadsheets to show the financial health of the business.

Tuggerah

My role was to ensure that customers have access to stunning quality fruit and vegetables. I started my day by assessing the current state of the produce section and then found and restocked items that were empty or running low. Rotation of stock and quality control were an important part of the role. The job was surprisingly physical, involving a lot of.

Charmhaven, NSW

Worked as the church bookkeeper, using Cashflow Manager to manage the accounts. This included reconciliation, accounts payable, trouble-shooting difficult issues and general administration duties. *This was a paid position.

Woy Woy

I worked with a client on the autism spectrum. I planned outings to increase his community participation. I found ways of effectively communicating with him and helping him with sensory issues when out in public. This required being very supportive and aware of the client's needs but also encouraging him to stretch himself beyond his comfort zone.

Central Coast, NSW

I took the reigns of the administration side of the business and created all procedures from the ground up. The company grew from 5 to 15 employees and I scaled the procedures up as the company grew. Used Xero accounting software for all aspects of payroll, accounts payable and reconciliation. Took initiative to learn several new areas of business.

The Entrance NSW

Worked as receptionist, creating a welcoming and friendly atmosphere for all clients and visitors. Answered and directed all incoming phone calls. Coordinated daily appointments with incoming clients, maintaining a professional, positive tone in the front waiting area. Assisted job consultants by providing administration support. Completed Post Placement.

Sydney, Australia

This role involved going around to different reception desks and mailrooms in the Sydney area, learning the site's procedure quickly and then covering shifts when staff went away on leave. I trained and worked on over 10 different sites including American Express, Optus, EMC, ANZ, Nortel, Computer Associates and ACP Magazines. I worked on busy reception.

Chatswood NSW

This role involved providing a customer experience that demonstrated passion for the product and for an amazing customer experience. Assisted customers at Information Points around the store, processed point of sales transactions including credit card and EFTPOS transactions, replenished and shelved new stock and took charge of a specific area of the store.

Chatswood, NSW

Worked in the call centre, taking an average of 40-60 phone calls a day. Our membership base was mostly elderly customers and average call time was longer, with a focus on an excellent customer experience. Data entry was an important part of the role, both while talking with customers on the phone and updating details members sent in by mail. I was one of.

Hornsby NSW

Worked in the call centre, answering an average of 100 calls each day. Provided public transport information, including bus, train and ferry times. Created complex travel plans and explained journeys and routes to customers. Used HASTUS computer program to deliver accurate information. Met KPIs including AHT, Adherence, Grade of Service and Quality.

Bachelor Of Arts/Bachelor Of Teaching, Teaching, Distinction Average, Was Given Several High Distinctions

Studied two semesters of a Bachelor of Arts/Bachelor of teaching double degree. Studied subjects in ancient history, English literature.

Certificate Iii In Office Administration, Administration/Business, Pass

The course covered MS Office including Word, Excel, Access and Powerpoint. Trained in manual and MYOB bookkeeping.