Ben Hare Email & Phone Number

Mount Coolum, Qld, Au

Mount Coolum, Qld, Au

Brisbane, Australia

As a Digital Project Manager in the Consumer Solutions AU/NZ, Digital Solutions team, I managed and supported a range of charities, vendors and campaigns in the non-for-profit sector.- Define project scope and timelines;- Work with third-party vendors to integrate and optimise projects utilising platform APIs;- Deliver projects using agile methodologies and processes;- Build client reporting solutions utilising third-party BI tools;- Developing strong relationships with customers and third-party vendors to be recognised as a trusted advisor in the not-for-profit sector;- Ensuring projects follow agile development methodologies and process frameworks;- Managing high-value projects across leading clients both domestic and international;- Overseeing and delegating to a multidisciplinary team; and- Building client reporting solutions utilising third-party business intelligence tools.

Queensland, Australia

Worked at a boutique digital, SEO and marketing agency on the Gold Coast as a Project Manager. My role predominantly included; working closely with clients on a local and national scale to deliver result driven digital strategies and effectively lead and coordinated our multi-disciplinary teams to create new digital products.Project management:• Project quality control to ensure work produced fulfils the client brief;• Defining project scope and budget;• Maintaining office schedules and producing timelines for client work;• Workload dispatch and monitoring;• Managing design and web development teams; and• Facilitating client liaison and training.Account management:• Responsible for the entire design portfolio and operating as the lead point of contact for all client matters;• Building and maintaining strong, long-lasting client relationships;• Managing budgets and timelines;• Managing new business acquisition; • Identifying areas of improvement and business opportunity for existing clients;• Preparing creative briefs; and• Understanding and implementing client objectives.

Queensland, Australia

Prior to my role as an Account Manager I was engaged as a Digital Producer within the agency. Working directly with the account manager and account executive, my role predominately included; developing and maintaining digital platforms.• Developed digital products and features;• Autonomously managed a small client portfolio;• Built and managed custom eDM’s (Mailchimp & Campaign Monitor);• Built custom email signatures;• Facilitated online training;• Liaised with marketing to facilitate service;• Website Optimisation;• Maintained an understanding of HTML, CSS and Jquery;• Basic knowledge of PHP and Databases;• Utilised Content Manage Systems on a daily basis (Shopify, BigCommerce, Wordpress, and Modx); and• Provided ongoing support, documentation and training to clients.

Managed and supported editorial and development teams to facilitate stable production operations within The Sun, The Times & The Sunday Times Newspaper print and digital applications.• Understood and identified issues within the newspaper applications (e.g. The Sunday Times iOS);• Monitored issues and tasks within the development team (Jira Software);• Provided early life support and optimisation for new applications;• Liaised with various teams to provide seamless work flow within the business;• Assisted the development team in testing applications;• Monitored customer relationship management tools (Salesforce) to ensure subscription based clients were not encountering issues;• Engaged in weekly meetings with product managers, stakeholders and business managers to ensure stable production;• Maintained an understanding of in-house print applications (Zabbix and Escenic Content Studio);• Managed and supported the advertising team to successfully implement digital advertisements; and• Utilised agile methodologies in a fast paced environment.

Product Management

Full Stack Web Developer

Full Stack Web Developer Course at http://careerfoundry.com/. HTML, CSS, Bootstrap, jQuery and Ruby on Rails.

Bachelor'S Degree, Interactive Media Design

Bachelor of Interactive Media & Design with a major in Advertising