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Ben Hatfield-Wright is listed as Head of Operations | Expert in Water Sector Innovation, Team Leadership, and Process Optimisation at Spring, based in Greater Lincoln Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Ben Hatfield-Wright.
Ben Hatfield-Wright previously worked as Head of Operations at Spring and Programme Manager at Spring. Ben Hatfield-Wright studied at Ctc City Technology College Kingshurst.
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As a dynamic and results-driven senior leader with over 20 years of experience, I specialise in driving operational excellence, strategic transformation, and organisational growth across diverse industries, with a strong focus on the UK water sector. My experience spans both high-level strategic planning and hands-on operational leadership, making me adept at leading large-scale initiatives that improve efficiency, performance, and profitability.In my most recent role as Head of Operations, I have been responsible for aligning operational strategies with broader business objectives, ensuring compliance, optimising resources, and fostering innovation. I have successfully led teams through complex projects, improved resource allocation, and delivered measurable outcomes that have enhanced both customer satisfaction and operational efficiency. My leadership has consistently resulted in streamlined operations, reduced costs, and improved service delivery.Throughout my career, I have demonstrated the ability to lead cross-functional teams, collaborate with key stakeholders, and manage high-stakes projects that align with long-term organisational goals. I am passionate about leveraging innovation to address industry challenges, especially in sectors such as water, utilities, and infrastructure, where efficiency and regulatory compliance are paramount.With a focus on delivering transformation at both an operational and strategic level, I excel at:Driving organisational efficiency and aligning operations with long-term growth strategies.Leading large teams, fostering talent development, and instilling a culture of continuous improvement.Optimising resources and operations to deliver measurable financial and operational outcomes.Leading company-wide initiatives that result in operational excellence, reduced costs, and enhanced customer satisfaction.As I look ahead, I am actively seeking C-suite roles, including Chief Operating Officer (COO) or Chief Executive Officer (CEO) opportunities, where I can apply my expertise to drive operational success and strategic growth. I am particularly interested in roles where I can influence at a senior level, fostering innovation, operational resilience, and long-term business sustainability.
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London Area, United Kingdom
Lead the development and execution of operational strategies, ensuring alignment with the company’s long-term business objectives.Developed and implemented company-wide policies to ensure compliance with local and international laws, including data management and safety standards.Oversee the management of resources across all divisions, ensuring optimal.
London, England, United Kingdom
Led the planning, execution, and delivery of large-scale programmes, ensuring alignment with business objectives and client expectations.Coordinated cross-functional teams, driving collaboration and communication to meet project milestones and deliverables.Developed and managed programme budgets, timelines, and resources, ensuring optimal use of assets.
England, United Kingdom
Progressed through a series of roles within Anglian Water, culminating in the role of Programme Manager, leading key initiatives within the operations team on wastewater networks.Managed large-scale projects focused on maintaining and improving wastewater infrastructure, with a particular emphasis on high-risk and sensitive environments.Led a £400K project.
England, United Kingdom
Spearheaded efficiency improvement initiatives across operational teams, focusing on optimising processes, reducing waste, and improving overall performance in the field.Conducted in-depth analysis of operational workflows, identifying areas for improvement and implementing strategies to enhance resource utilisation and productivity.Led cross-functional.
Eastern England
Supported the Head of Wastewater Networks with operational and tactical issue resolution, ensuring the smooth day-to-day management of the network.Focused on improving customer service by analysing feedback and implementing strategic initiatives aimed at enhancing customer satisfaction across wastewater operations.Collaborated with cross-functional teams.
Lincolnshire, England, United Kingdom
Led a team of 27 responsible for optimising the scheduling and delivery of both planned and reactive work across wastewater networks, water networks, mechanical and electrical systems, and wastewater treatment operations.Managed the coordination and allocation of resources, ensuring that all tasks were completed efficiently and within set timelines.Oversaw.
Lincolnshire, England, United Kingdom
Managed the recovery of outstanding debts, focusing on both domestic and commercial clients.Liaised with customers to negotiate repayment plans and settlements, ensuring compliance with company policies and regulations.Conducted research to locate delinquent customers and follow up on overdue accounts through phone calls, emails, and letters.Worked closely.
London Gatwick
Led cabin crew teams on both short-haul and long-haul flights, ensuring exceptional customer service and passenger safety throughout the flight.Conducted pre-flight briefings, providing guidance on safety procedures, crew roles, and any specific requirements for the journey.Acted as the primary point of contact for passengers, handling special requests.
London Gatwick
Provided exceptional customer service to passengers, ensuring a positive and comfortable in-flight experience.Assisted in the preparation and management of the cabin before, during, and after flights, including safety checks, seating arrangements, and stock management.Delivered in-flight safety demonstrations and ensured passengers were familiar with.
Birmingham
Provided exceptional customer service to passengers, ensuring a positive and comfortable in-flight experience.Assisted in the preparation and management of the cabin before, during, and after flights, including safety checks, seating arrangements, and stock management.Delivered in-flight safety demonstrations and ensured passengers were familiar with.
Birmingham, England, United Kingdom
Provided exceptional customer service to passengers, ensuring a positive and comfortable in-flight experience.Assisted in the preparation and management of the cabin before, during, and after flights, including safety checks, seating arrangements, and stock management.Delivered in-flight safety demonstrations and ensured passengers were familiar with.
Birmingham, England, United Kingdom
Collaborated with event organisers to plan and execute large-scale events at major venues across the UK, including NEC, EXCEL, Earls Court, and NIA.Served as the primary point of contact for exhibitors, ensuring they had all necessary equipment, services, and support for successful event participation.Managed logistics for event setups, coordinating with.
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Ben Hatfield-Wright works for Spring.
Ben Hatfield-Wright is listed as Head of Operations | Expert in Water Sector Innovation, Team Leadership, and Process Optimisation at Spring.
Ben Hatfield-Wright is based in Greater Lincoln Area, United Kingdom, United Kingdom while working with Spring.
Ben Hatfield-Wright has worked for Spring, Anglian Water Services, Astraeus Ltd, European Airways, and Maersk Air.
You can use AeroLeads to view verified contact signals for Ben Hatfield-Wright at Spring, including work email, phone, and LinkedIn data when available.
Ben Hatfield-Wright studied at Ctc City Technology College Kingshurst.
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