Ben Helmuth Email & Phone Number

Indianapolis, In, Us

Indianapolis, Indiana, United States

Supported the document archival system ImageRight. Using ETL and a logic engine with vbscript to import images and assign tasks to users and archive documents.

Carmel Indiana

Maintain and set up new databases. Facilitate installs and maintenance of proprietary and non-proprietary applications via change requests. Log bugs and tasks via tfs software and internal help desk tickets as well as resolve internal help desk tickets. Create automation for internal maintenance.

Carmel Indiana

Process data files sent to the company to our company via our FTP site. Make changes to and write lines of code to transfer the data to our insurance tracking environment. Communicate with co-workers in the same position and in other departments to ensure data transfers correctly to the insurance tracking environment. Attend weekly meetings to discuss work needing to be done for the coming week.

Carmel Indiana

Review verification of owner policies to accurately cancel forced placed collateral protection insurance. Ensure retention of earnings by verifying information if insurance information was not documented correctly by Customer Solutions Specialists. Ensure all pending requests were processed by end of day when a particular lender would have a cycle. Lender cycle being the process in which my company sends refunds and reports to the lender as well as requests payment of new premium.

Carmel Indiana

Answer inbound calls from agents, lenders, and borrowers. Calls consist mostly of explaining notices and collateral protection insurance to borrowers. Once notice and premium, if needed, has been explained proactive verification of borrower insurance is required if borrower or lender provides insurance information. Once insurance is verified, key the insurance policy according to company procedure.