Ben Hoffman is a IT Program Leader for merger integration program at Sumitomo Pharma America. He possess expertise in leadership, customer experience, process improvement, vendor management, cross functional team leadership and 29 more skills. Colleagues describe him as "Ben is a leader. A leader of innovation, a leader of change and a leader of people. During the time I reported to Ben, he made countless strides to integrate a User Experience practice into an organization that previously had none. His ability to build relationships at the most senior levels of the organization, while building and leading a team of UX practitioners, had a synergystic effect and long lasting impact on UX strategy for The Hanover Insurance Group." and "I worked closely with Ben at The Hartford Insurance Group and he brought a wonderful blend of business and IT knowledge to his role. He had great respect from the business due to his expertise and listening skills and ability to deliver. His teams followed his example of quality delivery with no surprises and looked to his leadership. Ben would be successful in any industry due to his leadership skills, but especially in Insurance due to his in-depth knowledge."