Responsible for setting the vision, roadmap and identifying growth opportunities in order to ensure the right problem is solved and customer needs are met. Oversee feature requests, schedule releases, and coordinate delivery of any enhancements to the products or services within the portfolio. Work with Stakeholders to identify needs and understand business value and work with cross-functional teams to operate the product

Responsible for setting the vision, roadmap and identifying growth opportunities in order to ensure the right problem is solved and customer needs are met. Oversee feature requests, schedule releases, and coordinate delivery of any enhancements to the products or services within the portfolio. Work with Stakeholders to identify needs and understand business value and work with cross-functional teams to operate the product

As Senior Manager at DPC, I actively contribute to the development and delivery of key strategic initiatives and accountable for the successful delivery of complex across-government projects, procurements and grants. I manage a range of activities from initiation to close-out, including forming and leading multi-disciplinary teams, acting as the key point of reference and resolution of issues and the effective management of project expenditure, resources, schedules and risk management… Show more As Senior Manager at DPC, I actively contribute to the development and delivery of key strategic initiatives and accountable for the successful delivery of complex across-government projects, procurements and grants. I manage a range of activities from initiation to close-out, including forming and leading multi-disciplinary teams, acting as the key point of reference and resolution of issues and the effective management of project expenditure, resources, schedules and risk management. I operate in accordance with the established DPC frameworks and takes all necessary steps to ensure successful delivery.I lead the identification and engagement of stakeholders, both within government and external vendors and ensure feedback is incorporated within the project delivery where possible. Show less

• Work to develop and implement innovative strategies and initiatives for online service delivery within Service SA and whole of government that achieves Government objectives.• Provide high level advice and complex business analysis services that identify business development opportunities to improve and integrate Service SA systems. • Identify, evaluate and provide high level advice on the impacts of industry and other sector-specific directions on infrastructure… Show more • Work to develop and implement innovative strategies and initiatives for online service delivery within Service SA and whole of government that achieves Government objectives.• Provide high level advice and complex business analysis services that identify business development opportunities to improve and integrate Service SA systems. • Identify, evaluate and provide high level advice on the impacts of industry and other sector-specific directions on infrastructure strategies.• Provide high level negotiation, operational management, risk analysis and business continuity plans for the establishment and implementation of complex system contracts and hosting infrastructure.• Provide expert input into, and manages the implementation and integration of, an innovative and effective Service SA business model. • Establish and maintain collaborative relationships with key government agencies and external bodies to provide high level advice and consultancy, develop and initiate policies, directions and projects and conduct sensitive and complex negotiations.• Lead complex and strategic development of indicative project costs, schedules and business cases, as required.• Provide expert contribution to the development of staff skills and knowledge, as required. Show less

I am responsible for the effective maintenance, support and delivery of enhancements to DPTI's Registration & Licensing JAVA/JEE system (TRUMPS/EzyReg).A key focus of the role is the application of appropriate procedures and controls for the development, maintenance and support of TRUMPS, while managing risk and ensuring compliance with departmental, whole of government and industry standards.The role is required to undertake a wide range of activities which includes the… Show more I am responsible for the effective maintenance, support and delivery of enhancements to DPTI's Registration & Licensing JAVA/JEE system (TRUMPS/EzyReg).A key focus of the role is the application of appropriate procedures and controls for the development, maintenance and support of TRUMPS, while managing risk and ensuring compliance with departmental, whole of government and industry standards.The role is required to undertake a wide range of activities which includes the following:- Initiating, planning and delivering significant assigned agency programs, projects, systems and/or services that are consistent with the agency’s objectives, including coordinating the implementation of change initiatives.- Coordinating the resources and implementation processes for sensitive, innovative, critical or complex Statewide/service wide operations that demand a significant level of responsibility and decision making.- Resolving complex issues with innovative solutions that are consistent with Agency objectives.- Providing expert advice to senior management and external stakeholders regarding current relevant developments and their potential implications to agency policies and strategic plans.- Leading, where required, high level research and analysis of complex and sensitive issues and/or policies. - Leading, motivating and influencing staff, driving and evaluating work objectives for improved service performance across strategically aligned functions. Show less

Lead, plan, implement, coordinate and deliver a range of significant and specialist ICT and business improvement projects across the Department including:• Developing project concept, ensuring effective engagement of and input from key stakeholders and ICT personnel and scheduling key tasks; • Leading, managing, supervising and guiding project staff including providing a challenging and rewarding environment, effective performance review and the promotion of a culture of continual… Show more Lead, plan, implement, coordinate and deliver a range of significant and specialist ICT and business improvement projects across the Department including:• Developing project concept, ensuring effective engagement of and input from key stakeholders and ICT personnel and scheduling key tasks; • Leading, managing, supervising and guiding project staff including providing a challenging and rewarding environment, effective performance review and the promotion of a culture of continual improvement.• Overseeing and ensuring the effective and ongoing achievement and maintenance of quality project outcomes and continuous improvement through promoting a commitment to, and adherence with, current best practice project methodology;• Providing professional representation for projects on relevant committees, forums and working parties including coordinating relevant meetings to review Project performance and negotiate and resolve complex issues;• Developing, running and evaluating pilot programs as required, including operational handover documentation and implementation strategies identifying ongoing resourcing requirements;• Identifying and managing project costs and ensuring projects are completed within the approved time, cost and quality criteria and liaising with the Department’s principal Project Sponsor/Agent as appropriate;• Managing crucial communication and consultation processes between the Directorate and DPTI businesses throughout all stages of projects;• Providing effective advisory and consultation services to ensure ICT suppliers have a high level of understanding of the Department’s systems and processes. Show less

Looking at service delivery reform with a view to strengthening the customer experience with IT related services. This involves investigating & evaluating current IT services and what processes are in place to provide them. Then looking at whether there are opportunities to improve services, including alternative and/or additional ways to offer them, to help provide a better customer service/experience.Also investigate whether our current IT services are meeting our current… Show more Looking at service delivery reform with a view to strengthening the customer experience with IT related services. This involves investigating & evaluating current IT services and what processes are in place to provide them. Then looking at whether there are opportunities to improve services, including alternative and/or additional ways to offer them, to help provide a better customer service/experience.Also investigate whether our current IT services are meeting our current customer needs and if there are any gaps, look for opportunities within IT to the benefit of our customers. Show less

Responsible for the management of ICT Services Section which undertakes the planning, analysis, development and maintenance of information and communication systems. This includes the installation and management of the in-house computing and networking facilities (including all personal computers), the functional control of Departmental data resources, and the provision of Information Technology advice to clients.Reports / liaises with other Departmental Sections, the Whole of… Show more Responsible for the management of ICT Services Section which undertakes the planning, analysis, development and maintenance of information and communication systems. This includes the installation and management of the in-house computing and networking facilities (including all personal computers), the functional control of Departmental data resources, and the provision of Information Technology advice to clients.Reports / liaises with other Departmental Sections, the Whole of Government Chief Technology Officer representatives, other state and federal Government and private sector organisations. Show less

Accountable for directing the provision of reliable and predictable services to DPTI’s divisions in Application Development, Application Maintenance and ICT Project Management Also responsible for providing leadership to the Applications Unit and contributing to the work of the Section Management Team including significant input to strategic planning, staff deployment, decision making and policy formulation, and assisting the General Manager, ICT Services with significant Section… Show more Accountable for directing the provision of reliable and predictable services to DPTI’s divisions in Application Development, Application Maintenance and ICT Project Management Also responsible for providing leadership to the Applications Unit and contributing to the work of the Section Management Team including significant input to strategic planning, staff deployment, decision making and policy formulation, and assisting the General Manager, ICT Services with significant Section changes.Also providing ICT expertise to across-Government Committees which contributes to the achievement of Government objectives for an equitable, efficient, safe, sustainable, integrated and competitive transport system. Show less

Accountable for providing leadership to Service Delivery Unit and contributing to the work of the Leadership Team including significant input to strategic planning, staff deployment, decision making and policy formulation.Also responsible for managing the provision of a wide range complex/critical support services for ICT systems and equipment (across the Department) including help desk services, problem management, updates and service requestsThis includes monitoring the… Show more Accountable for providing leadership to Service Delivery Unit and contributing to the work of the Leadership Team including significant input to strategic planning, staff deployment, decision making and policy formulation.Also responsible for managing the provision of a wide range complex/critical support services for ICT systems and equipment (across the Department) including help desk services, problem management, updates and service requestsThis includes monitoring the delivery of integrated ICT services across the Portfolio and developing and implementing training programs to facilitate the effective utilisation of technologyAlso contributes to the achievement of Government objectives for an equitable, efficient, safe, sustainable, integrated and competitive transport system. Show less

I am responsible for the effective maintenance, support and delivery of enhancements to DPTI's Registration & Licencing system (TRUMPS).A key focus of the role is the application of appropriate procedures and controls for the development, maintenance and support of TRUMPS, while managing risk and ensuring compliance with departmental, whole of government and industry standards.The role is required to undertake a wide range of activities which may include the following:-… Show more I am responsible for the effective maintenance, support and delivery of enhancements to DPTI's Registration & Licencing system (TRUMPS).A key focus of the role is the application of appropriate procedures and controls for the development, maintenance and support of TRUMPS, while managing risk and ensuring compliance with departmental, whole of government and industry standards.The role is required to undertake a wide range of activities which may include the following:- Initiating, planning and delivering significant assigned agency programs, projects, systems and/or services that are consistent with the agency’s objectives, including coordinating the implementation of change initiatives.- Coordinating the resources and implementation processes for sensitive, innovative, critical or complex Statewide/service wide operations that demand a significant level of responsibility and decision making.- Resolving complex issues with innovative solutions that are consistent with Agency objectives.- Providing expert advice to senior management and external stakeholders regarding current relevant developments and their potential implications to agency policies and strategic plans.- Leading, where required, high level research and analysis of complex and sensitive issues and/or policies. - Leading, motivating and influencing staff, driving and evaluating work objectives for improved service performance across strategically aligned functions. Show less