Ben Hunt Email & Phone Number

Brisbane, Queensland, Australia

Brisbane, Australia

Singapore

Singapore

Singapore

As the Infrastructure Manager my primary responsibility is to provide reliable and robust infrastructure to support the customer base of over 2000 employees across Singapore and Papua New Guinea.Responsibilities• Provide strategic direction for infrastructure services such as networking, data centres and cloud, VHF/UHF radio, collaboration (telecommunications, video conferencing) and end user computing.• Development of IT solutions aligned with technical roadmaps and business… Show more As the Infrastructure Manager my primary responsibility is to provide reliable and robust infrastructure to support the customer base of over 2000 employees across Singapore and Papua New Guinea.Responsibilities• Provide strategic direction for infrastructure services such as networking, data centres and cloud, VHF/UHF radio, collaboration (telecommunications, video conferencing) and end user computing.• Development of IT solutions aligned with technical roadmaps and business objectives.• Define, measure and optimize a set of operational and technical services.• People management including individual development of a globally disperse team.• Successful delivery of projects aligned to the project management framework.• Create and manage productive relationships with stakeholders and vendors to ensure tight alignment and collaboration.• Performance management of vendors and the outsourced services.• Ensure compliance to standards, governance and regulations across infrastructure and operational services.• Management of a multimillion dollar budget.Achievements• Lead a digital transformation initiative incorporating:- Migration of primary data centre to cloud service (IaaS).- Upgrade of the enterprise telephone system to Cisco.- Upgrade of all networking equipment to Cisco.- Upgrade of the email system to O365.- Data Centre consolidation.- Relocated and established an office in Singapore and Port Moresby.• Commenced an initiative to build resilience into the core network by:- Improving power systems.- Implementing redundant equipment and links.- Developing processes to store and manage spares.- Upskill personnel to diagnose and respond quicker to incidents. Show less

Cairns, Australia

I started this position as a Network Engineer in a team of six. After nine months I was promoted to Senior Network Engineer and took on the technical leadership of the team. In 2010 I was unofficially promoted to second in charge and over the next four years grew the team to 19 members.Responsibilities• Provide guidance and assistance with the development and delivery of the IT strategy and technology road maps.• Identify, design and implement technology services and IT… Show more I started this position as a Network Engineer in a team of six. After nine months I was promoted to Senior Network Engineer and took on the technical leadership of the team. In 2010 I was unofficially promoted to second in charge and over the next four years grew the team to 19 members.Responsibilities• Provide guidance and assistance with the development and delivery of the IT strategy and technology road maps.• Identify, design and implement technology services and IT processes required by the business.• Program and project management of the IT project portfolio.• Monitor, manage and support IT infrastructure including telephony, networks, servers and applications.• Availability, capacity and continuity management of IT infrastructure.• Provide up to level 3 support on all end user devices and applications.• People management including drafting and delivering KPIs, recruitment, development and mentoring.• Assist with the annual budgeting requirements and audit compliance• Enforce policies, procedures and governance. Show less

Mackay, Australia

Assisted with the roll-out, management and maintenance of an Internet and VoIP network to support Hamilton Island’s communications. The customer base consisted of over 1000 guest rooms and 1200 staff and private residents.Achievements - Co-ordination and implementation of an In-Room Hotel and Pre-paid Internet Solution through Nomadix and Lavacube products. - Completion of a Video Surveillance System in compliance to the Federal Aviation Security Standard. - Created a… Show more Assisted with the roll-out, management and maintenance of an Internet and VoIP network to support Hamilton Island’s communications. The customer base consisted of over 1000 guest rooms and 1200 staff and private residents.Achievements - Co-ordination and implementation of an In-Room Hotel and Pre-paid Internet Solution through Nomadix and Lavacube products. - Completion of a Video Surveillance System in compliance to the Federal Aviation Security Standard. - Created a Disaster Recovery plan incorporating the creation of routine backups, documentation of systems and the procurement of cold spares. - Assisted in the diagnosis, installation and management of Enterasys switches, Cisco PIX and Router, NEC Express Servers, voice cabling and basic administration of an NEC PBX and an ADSL 2+ network. Show less

Mackay, Australia

Maintained Windows servers and supporting hospitality system/s (Fidelio). Assisted in cabling projects (Cat5 and Optic Fibre). Created and maintained documentation. Day to Day end user support. Hardware repairs on PCs and POS units.