Ben Kale Email and Phone Number
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Ben Kale is a Senior Enterprise Customer Success Manager at LinkedIn | Golf Enthusiast at LinkedIn. He possess expertise in sales, customer service, marketing, microsoft office, account management and 5 more skills. Colleagues describe him as "I have been Ben's manager for the past year and a half and throughout that time it has been clear that he's a strong asset to our team. He's a super quick learner, very autonomous, and always willing to take on a new challenge or lend a helping hand. In this role, he quickly developed deep product expertise which has allowed him to effectively consult our clients on how to get the most value from the tool. He's also never afraid to jump into a complex situation and navigate it with little guidance. One of Ben's standout strengths is his natural ability to build trusted relationships with partners and peers. He is exceptional at building connections with our customers, which allows him to act as a strategic partner and uncover meaningful ways to help them. Even when clients run into issues and are frustrated, they feel confident in going to Ben to help sort it out. This holds true internally as well, as evidenced by Ben's relationships not only with his direct team but other colleagues in the office and on cross-functional teams. Ben has been very successful in his role and is generally just a great person to work with - I'm confident any team would be lucky to have him!" and "I had the pleasure of having Ben on my team when he was a Customer Success Manager at Firstup. Ben is a one of a kind professional. He is genuine, tenacious, and the ultimate "get it done" individual. If there's a problem, he will get right out in front of it and fix it. He is the guy on the team who everyone goes to when they need help with something. He's the guy who will never say no and can help transform the customers he works with. Always willing to act as a coach, a natural leader, and overall great guy. Anyone would be lucky to have Ben Kale on their team and his customers are better off for having worked with him."
- Website:
- linkedin.com
- Employees:
- 36309
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Senior Customer Success Manager, Enterprise - Talent SolutionsLinkedin Aug 2024 - Present -
Senior Insights ConsultantLinkedin Sep 2022 - Aug 2024Chicago, Illinois, United StatesLinkedIn connects the world's professionals to make them more productive and successful. With more than 850 million members worldwide, including executives from every Fortune 500 company, LinkedIn is the world's largest professional network. The company has a diversified business model with revenue coming from Talent Solutions, Marketing Solutions, Sales Solutions and Premium Subscriptions products. Headquartered in Silicon Valley, LinkedIn has offices across the globe.Key roles and responsibilities-Actively partner with customers to jointly project manage the deployment and ongoing program management of LinkedIn Sales Insights.-Monitor usage and proactively consult with clients on ways to improve their utilization to achieve their desired business outcomes.-Utilize data to derive business insights and use these to drive greater client engagement and increase success of the partnership.-Empower customers to understand how to best integrate Sales Insights into their current sales processes via a consultative approach including training, metric reviews, and change management support.-Educate customers on the most impactful ways that they can utilize LinkedIn Sales Insights to achieve their business goals. -
Customer Success Manager - StrategicFirstup Feb 2022 - Sep 2022Firstup is the world’s first intelligent communication platform. More than 40 percent of Fortune 100 companies use our platform to connect with their people, design and deliver personalized communications, and gain engagement insights throughout the employee journey. With Firstup, employers can view engagement data in real time, by organization, department, or employee. That helps leaders better understand their workforce, make informed decisions, and provide better experiences from hire to retire. Companies like Amazon, Tesco, Ford, and Hilton use Firstup every day to improve outcomes for their employees.Key roles and responsibilities- Own and lead multiple customer engagements implementing and growing the Firstup SaaS solution which includes our Firstup Platform and Employee Experience Applications.- Develop strong customer relationships that enable Firstup to become a trusted advisor for our customers' executives.- Partner with customers to develop and execute the platform growth plan, aligned to our customers' key business initiatives. - Analyze customer metrics and develop platform recommendations in order to meet and exceed key KPIs that drives success.- Manage project team activities and oversee completion of deliverables, managing schedules, meeting milestones and ensuring technical success.- Work with Account Management teams to develop SoW's and identify areas of solution expansion and professional services. -
Customer Success Manager - EnterpriseFirstup Jan 2021 - Feb 2022Chicago, Illinois, United States -
Senior Strategic Account ManagerLotlinx, Inc. Feb 2018 - Apr 2020Greater Chicago AreaLotLinx is the leading inventory marketing technology company for the automotive industry. Our proprietary /AI/ platform helps dealerships Sell Cars Smarter™ by aligning sales objectives to marketing strategies with unparalleled efficiency and precision.Key roles and responsibilities - Manage a client book of 100 accounts and over $300,000 monthly- Provide strategic and consultative recommendations to clients based off market trends and budgeting- Partnered with our Platform team to pilot SalesForce Lightning migration for Account Management team- Grew our referral business in 2019 totaling over $500,000 in revenue - Lead in-person meetings with major C-Level clients to review performance and overall strategy to grow relationships and revenue - Identify technical issues and provide detailed solutions on client's campaigns and projects- Took lead on assisting management on internal billing systems to automate processes and increase accuracy of revenue forecasting -
Senior Carrier Account ManagerSchneider National Jun 2015 - Feb 20181 North Dearborn, Chicago, IlSchneider National, Inc. is the premier provider of truckload, logistics and intermodal services. Offering the broadest portfolio of services in the industry, Schneider National's solutions include Van Truckload, Dedicated, Regional, Bulk, Intermodal, Transportation Management, Supply Chain Management, and Port Logistics services.Key roles and responsibilities- Owned and optimized performance of entire Midwest Market- Built and maintained over 100 relationships with carrier companies in order to fulfill logistics needs- Handled over 150 inbound and outbound calls daily to acquire equipment for available freight- Negotiated rates to meet strict profit margin goals and percentages monthly- Scheduled customer visits in order to plan and forecast future sales to increase revenue- Earned multiple broker of the month awards- Coached and mentored less tenured co-workers to help them reach and achieve their goals
Ben Kale Skills
Ben Kale Education Details
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Marketing
Frequently Asked Questions about Ben Kale
What company does Ben Kale work for?
Ben Kale works for Linkedin
What is Ben Kale's role at the current company?
Ben Kale's current role is Senior Enterprise Customer Success Manager at LinkedIn | Golf Enthusiast.
What is Ben Kale's email address?
Ben Kale's email address is bk****@****inx.com
What schools did Ben Kale attend?
Ben Kale attended Illinois State University.
What skills is Ben Kale known for?
Ben Kale has skills like Sales, Customer Service, Marketing, Microsoft Office, Account Management, Logistics, Direct Sales, Consulting, Transportation, Negotiation.
Who are Ben Kale's colleagues?
Ben Kale's colleagues are Lalit Jat, علي محمد علي محمد، زهراء ،بتول ،كرار ،سعديه, Kevin Valiente, Kaushalya Indeewari, Woodrow-0snye07x Mathews-Igpudmrz, Johngjsxp0827-191819 Doe, Yuki I.
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