I have a background as a qualified and experienced Heavy Diesel Technician. With this expert knowledge, I apply real world trade skills to the efficient assessment of claims as a Repair Manager - SA/NT at NTI - National Transport Insurance.I communicate with trusted tow operators, repairers and service providers to ensure damages and repairs are addressed efficiently, mitigating the downtime that can cripple a commercial transport business.I am passionate about speaking and networking with brokers and other industry partners, to articulate key messages and provide the best possible claims experience back to our valued insured clients. With an entire team of experts along side me, I am extremely proud to work for Australia’s specialist insurer and a leader in our industry - NTI.