Ben Knapp's Location
Greater Milwaukee, United States, United States
Ben Knapp's Contact Details
Ben Knapp work email
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- Valid
Ben Knapp personal email
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Ben Knapp phone numbers
About Ben Knapp
Ben Knapp is a Team Lead, Employee Benefits Content at Zywave. He possess expertise in sales, sales management, personnel selection, management, customer service and 25 more skills.
Ben Knapp's Current Company Details
Zywave
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Team Lead, Employee Benefits Content
Milwaukee, WI, US
- Website:
- zywave.com
- Employees:
- 892
Ben Knapp Work Experience Details
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Team Lead, Employee Benefits ContentZywaveMilwaukee, Wi, Us
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Strategic Market SpecialistZywave Feb 2023 - PresentMilwaukee, Wi, Us
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Market SpecialistZywave Jun 2021 - Feb 2023Milwaukee, Wi, Us
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Associate Market Specialist - Human ResourcesZywave Mar 2020 - Jun 2021Milwaukee, Wi, Us
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Account ManagerQuad Sep 2019 - Mar 2020Sussex, Wisconsin, Us -
Human Resources GeneralistQuad Nov 2018 - Sep 2019Sussex, Wisconsin, UsSupported Quad’s business and employees with various responsibilities. These included:- Orientations & OnboardingAssisted new employees by delivering an effective new hire experience. Strived to create an engaging new hire experience, with effective communication setting up success for each new employee.Collaborated cross-functionally within organization to ensure a high level of support for business units. Partnered with business leaders to solve unique onboarding challenges. - Project ManagementLead or contributed to various process improvement projects. These projects resided within Human Resources, but successfully impacted company-wide operations on a national scale. - Employment LawAssisted in various ongoing responsibilities and process improvements regarding I-9 authorizations, and employee labor law communications, as well as various day-by-day topics. - Employee ServicesAssisted new and current employees with solutioning each unique circumstance, and connecting employees with appropriate resources. Coordinated project regarding the accuracy of retired employee records.
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Corporate TraineeQuad Aug 2016 - Aug 2019Sussex, Wisconsin, Us
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Customer Account ManagerQuad Jun 2018 - Nov 2018Sussex, Wisconsin, Us- Served as plant champion for efficiency improvement project utilizing updated model of cross-functional collaboration- Coordinated project of integration of teams to improve efficiencies and build higher utilization of external teams by over 400%- Created process map with over 300 process points with large scale trade book publisher. This project led to multiple process improvements, including removing various tangible steps and improving internal efficiency, while identifying cost saving opportunities for customer relationship - Managed day-to-day relationships with best selling book publishers, and delivered detailed customer service as we optimize their printing, marketing, and distribution solutions- Collaborated with team leaders and project champions to plan and execute technology changes
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Corporate CommunicationsQuad May 2017 - Jun 2018Sussex, Wisconsin, Us- Developed HR communicationsPlanned, coordinated, and executed internal events with 50-6,000 attendees - Assisted on-site leaders with coordinating logistics of events at Quad locations nationwide- Developed original content for internal communications that aligned with strategic company initiatives. This content was viewed by entire employee base of organization- Assisted department leaders with change management projects - Coordinated up-to-date content of company intranet with communications team - Coordinated planning stage projects of company’s initial corporate social responsibility report using GRI reporting
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Corporate Trainee Program Recruiting CoordinatorQuad Mar 2017 - Jun 2018Sussex, Wisconsin, UsIn partnership with other HR stakeholders, developed and executed national recruiting strategy. New initiatives included diversifying geographical reach, increased utilization of web-based recruiting methods, and developing forward thinking copy and recruiting communications. Day-to-day job duties included promoting our Corporate Trainee position via phone, email, online, and traveling to reputable Universities nationwide. Onsite duties included interviewing and hosting candidates, and coordinating all aspects of our recruitment for this position. These efforts successfully brought 40+ Corporate Trainees into organization.This position addressed overall business needs, and reported through human resources.
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Customer Account ManagerQuad Nov 2016 - May 2017Sussex, Wisconsin, UsWorked with large scale educational book publishers to ensure timely delivery of books. Contributed to various internal projects, including user testing and data tracking of newly implemented CRM tool.Coordinated community events with plant leadership team.
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Human Resources InternGreat Moods Nov 2015 - Jul 2016UsResponsibilities included recruiting for all organization internships and sales positions, supporting human resource functions, and sales change management. Primary project included developing and restructuring our sales training process. With guidance from senior leadership, a new sales training program was created to implement updated sales processes, and integrate new technology. Project was successfully implemented nationwide into sales process, and used for all new sales training going forward. -
Security MonitorUniversity Of Minnesota Police Department Apr 2015 - May 2016Provided customer service to university students, faculty, and guests, Was assigned to various details with a goal of ensuring safety for all.
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Transfer Student AmbassadorUniversity Of Minnesota Apr 2015 - Feb 2016Led transfer student orientation, and assisted students transition to campus. Role also included planning events, and assisting Orientations & First Year Programs Department with various projects.Was selected to be the featured speaker at transfer orientation; This included giving a 30 minute presentation to over 300 new students and guests.
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Student Development RepresentativeUniversity Of Minnesota Sep 2014 - Feb 2015Minneapolis And St. Paul, Minnesota, UsCommunicated with alumni about current events and fundraising opportunities. Raised $23,641.18, with 41.38% of my contacts making a donation. During the fall of 2014, led the entire student call center in dollars raised, out of over 100 students. -
Hiring ManagerMcdonald'S Corporation Jul 2008 - Aug 2014Chicago, Illinois, UsResponsibilities included hiring, scheduling, developing and managing training programs, inventory management, store financial analysis, as well as running efficient shifts that met corporate and franchise goals.During Q1 and Q3 of 2012, our franchise management team met the corporate goals set at a high standard for a team bonus. This had never been accomplished in over 10 years of franchise history. After assuming hiring responsibilities, was able to significantly lower the store six-month turnover rate by over 40%. Beginning in late 2012, assumed responsibility of also staffing partner stores, and would communicate directly with district supervisor about staffing needs. Was promoted to Shift Manager in 2011, and assumed all hiring responsibilities for store in 2012. -
Kia Certified Sales ConsultantEwald Automotive Group May 2013 - Jul 2013Franklin, Wi, UsProvided customer service, met sales goals, and promoted the Ewald and KIA brands within the community.
Ben Knapp Skills
Sales
Sales Management
Personnel Selection
Management
Customer Service
Food Service
Customer Satisfaction
Time Management
Team Building
Leadership
Training
Retail
Marketing
Microsoft Excel
Human Resouce Management
Critical Thinking
Recruiting
Technical Recruiting
Information Technology
Digital Printing
College Recruiting
Employee Communications
Microsoft Office
Taleo
Wrike
Corporate Social Responsibility
Labor And Employment Law
Customer Relationship Management
Continuous Improvement
Business Process Improvement
Ben Knapp Education Details
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The University Of Iowa Tippie College Of BusinessMaster Of Business Administration - Mba -
University Of MinnesotaMinor In Management
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Uw-Milwaukee At WaukeshaLiberal Arts And Sciences/Liberal Studies
Frequently Asked Questions about Ben Knapp
What company does Ben Knapp work for?
Ben Knapp works for Zywave
What is Ben Knapp's role at the current company?
Ben Knapp's current role is Team Lead, Employee Benefits Content.
What is Ben Knapp's email address?
Ben Knapp's email address is be****@****ave.com
What is Ben Knapp's direct phone number?
Ben Knapp's direct phone number is +126289*****
What schools did Ben Knapp attend?
Ben Knapp attended The University Of Iowa Tippie College Of Business, University Of Minnesota, Uw-Milwaukee At Waukesha.
What skills is Ben Knapp known for?
Ben Knapp has skills like Sales, Sales Management, Personnel Selection, Management, Customer Service, Food Service, Customer Satisfaction, Time Management, Team Building, Leadership, Training, Retail.
Who are Ben Knapp's colleagues?
Ben Knapp's colleagues are Jenna Matthias, Liz Guilford, Brenda Mosiuk, Ismael Kristoffer Caganap, Aimee Tuohey, Kimberly Davis, Ray Henderson.
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