Ben Lai Email & Phone Number

Taiwan

Conducted a comprehensive evaluation of leading cloud service providers including GCP, Azure, and AWS. Subsequently executed a seamless migration and modernization initiative, transitioning a pre-existing on-premise multi-tenant SaaS platform to an exclusive AWS cloud-based infrastructure. This strategic transition resulted in a remarkable 200% reduction in CapEx, OpEx, and TCO, while concurrently mitigating business interruption. Moreover, this transformation yielded an impressive 500% enhancement in performance, scalability, and overall flexibility.This migration was further evidenced by a substantial augmentation in concurrent user capacity, escalating from the previous realm of hundreds to an astonishing tens of millions. Through a meticulous process of refactoring, the on-premise multi-tenant architecture was seamlessly translated to the AWS environment. This endeavor was accomplished through the adept Infrastructure as Code (IaC), and the integration of serverless computing paradigms. As a result, the organization's business agility experienced a conservative enhancement of 200%, profoundly fostering adaptive responsiveness.These achievements have not gone unnoticed within the industry, leading to notable recognition by AWS. Invitations to prominent AWS marketing events underscored the innovative accomplishments of the endeavor:* In 2023 AWS summit, the AWS case study featuring Soarogo garnered prominent attention as a remarkable success story within the AWS ecosystem.* The organization's participation in the AWS Startup Day in 2022 showcased the adept deployment of AWS Serverless technologies in the creation of a cost-efficient, hyper-scalable solution.* The platform's contribution to the EdTech sector was spotlighted at the AWS Industry Week in Taiwan.These acknowledgments underscore not only the technological acumen brought to bear in this migration but also the pivotal role played by Soarogo in driving innovation within the AWS community.

台灣

Successfully achieved a 50% cost reduction equating to USD 100,000 per month, coupled with the enhancement of Service Level Agreements (SLAs) within a three-month timeframe.The scope encompassed comprehensive multi-cloud cost optimization spanning leading cloud providers such as AWS, Azure, and GCP, with optimization efforts extending to various services including virtual machines, instances, networking, traffic management, databases, storage solutions, and container orchestration with Kubernetes (K8s), among others.

Taipei City, Taiwan

Achieved an average of 50% YoY growth. Grew the company from 5 to 40+ people and built IT, digital marketing, customer service, and project management teams from scratch. Conducted TOGAF framework that increased operational excellence by 100% and the company was certified by TTQS(ISO 10015-like). Increased the product line horizontally and vertically from 2 to 5, which resulted in a total of releasing 21 new products. Led the company to create hundreds of SOPs and IT automated the SOPs to increase operation precision and skill/knowledge inheritance by 100%. Set up company vision, goals, strategies, and tactics and defined business values, benefits, and outcomes that demonstrated clear business benefits throughout the company which made all activities, and projects meaningful. Led 3 times digital transformations in the company. Built a well-rounded management ecosystem including CRM, and project management, internal and external Web servers. Released the very first pioneer live-video training platform in Taiwan and reach out to the market in China, Southeast Asia, Hong Kong, Australia, and New Zealand through automated Google Adwords and Facebook advertisement. Built an on-premise multi-tenant SaaS platform that served enterprise customers. All these activities helped YoY growth by 50% in terms of revenue. Interviewed more than 300 people.Specialized in Cisco, Linux, programming, and security. Ranked the top 5 Linux instructor in Taiwan and released the very first Chinese Linux training materials that were certified by LPI and IBM. Encumbered tens of instructors and taught thousands of students. Students’ footprints are in AWS, Microsoft, Google, Broadcom, Qualcomm, Intel, Cisco, VMware, Hitachi, NEC, KPMG, TSMC, MediaTek, etc. Recruited the best suitable instructors and employees, and interviewed more than 200 people.

Singapore

One of 2 APAC Sr. security engineers responsible for the Cisco ASA firewall, IPS/IDS, SIEM, VPN, SSL, CDN, SLB, Cisco IOS security, and host-based security.Collaborated with the field, product, and service teams to maintain the leading position in the APAC market.As a keynote speaker for more than 20 Cisco summits. Delivered more than 100 internal and partner training and presentations.Responsible countries are ASEAN, China, Korea, Australia, New Zealand, and India.Provided consultant and professional services to Cisco APAC key accounts.

San Jose

A team that built software tools for global Cisco CI/CD workflows and processes.* Being a member of a 10 software engineers team that built automation tools in PERL and bash. Involved in designing object-oriented modules and was a key member of porting procedural programs to object-oriented ones. This project made the tools 80% more efficient and maintainable. In the meanwhile, provided support for tools usage and problem-solving to more than 1,500 Cisco IOS software developers worldwide.* Ranked top two among more than 300 engineers for 2 consecutive years.