Ben Lambert Email & Phone Number

Manchester, Gb

Manchester Area, United Kingdom

Manchester, England, United Kingdom

Manchester, England, United Kingdom

Maintaining a consistent relationship with PHMG clients from all over the world, providing professional account management, high-quality customer care and expert audio branding advice. Thanks to the work of our client services department, nine out of ten PHMG clients surveyed stated they would recommend and buy more products from the group.- Acting as a single point of contact for clients- Providing on-going care, support and audio branding advice- Ensuring clients continue to get value from the service by actioning updates- Performing sound checks and providing telecommunications advice to ensure all equipment continues to work as it should- Swiftly resolving any issues- Delivering the highest standards of customer care for PH Media Group’s 22,000 clients.

Manchester, United Kingdom

Liaising with contacts from companies of every size, shape and sector of the worldwide market, informing them how PHMG’s world-leading audio branding services can deliver results for their business.- Becoming well-versed in the power of audio branding, developing the knowledge to introduce businesses to the concept and help them understand how they can sound as good as they look- Acting as the first point of contact for every potential PHMG client, contacting prospects within a specialist sector of the worldwide market- Effectively communicating the features and benefits of our bespoke On-Hold Marketing, Auto Attendant and Out-of-Hours Messaging services over the phone- Informing prospective clients how expertly written and skilfully produced on-hold messages can build brands, promote products and sell services- Arranging appointments with key company decision makers on behalf of the Business Development Managers, allowing them to meet with prospects in person to further demonstrate the service and tailor a solution to their individual brand