Ben Law Email and Phone Number

I provided technical support and troubleshooting for various IT systems and devices, including printers, software installation, Microsoft 365 & Cloud and Active Directory. I also collaborated with other IT engineers and staff to ensure the smooth operation and maintenance of the IT infrastructure and network. I have a Bachelor of Arts in IT from Coventry University, where I gained strong knowledge and skills in IT concepts, tools, and applications. I have over two years of work experience in the IT field, having previously worked as a System Support at MOL Hong Kong Limited, where I handled system administration, configuration, backup, and recovery tasks. I am proficient in printers, software installation, Active Directory, and other IT support skills, and I am passionate about delivering high-quality and efficient IT solutions to clients and users. I am a proactive, reliable, and customer-oriented IT professional, who enjoys learning new technologies and solving IT problems.