Ben Leitz Email & Phone Number

Indianapolis, In, Us

San Francisco, California, Us

Joined the silicon valley startup shortly after $115M raise from Tiger Global and Menlo Ventures with ~65 employees as early sales team member over 165 employees at peak● Full-cycle account executive from lead generation to closing to onboarding / Customer Success handoff● Top 5 performer in sales and productivity metrics on a daily and quarterly basis● Selected as 1 of 2 to participate in the Revenue Leader program out of 30 sales reps.● Trained sales teams on 5 new processes. The largest 2 processes being the transitionfrom Hubspot CRM to Salesforce CRM and introducing sales cadences to automatelead outreach and efficiency● Lead sales point to collaborate with other departments such as marketing, product,customer success, and operations in regards to their objectives and processes● Isolated issues, root cause analyzed, and identified areas of improvement for revenueoperations and onboarding teams that reduced new customer onboarding time by ~50%● Project lead for a niche customer, to identify issues and reduce churn, while expandingthis niche from 0 to 6% of the customer pool in the first month.

Indianapolis, In, Us

Promoted from carrier sales to account manager as I was able to excel in handling high volumes of Just in Time (JIT) manufacturing freight for the food and beverage packaging industry● Specialized in manufacturing and production transportation for food and beverage packaging that was JIT sensitive with very tight windows for shipping/receiving● Lead account manager for multiple Fortune 500 companies that accounted for over $50M in contracted annual revenue while typically earning an additional $30M in add-on opportunities● Oversight of ~75 shipments picking up per day.● Scheduled PU and DEL appointments for each facility and shipment whilecommunicating OTD status to various stakeholders while in transit.Created and maintained strong relationships at all levels of the supply chain, including corporate personnel for transportation and loss prevention, plant managers, and dock workers. Accomplished via phone calls, emails, and in person visits for 5 vendors with locations across the country.● Proactively identified problems and presented solutions such as adjusting transit times to include or remove Hours of Service breaks and ultimately improve on-time delivery performance to the bottling plant. This approach led to our team being the primary resource for customers when new lanes were introduced to the network.● Educated personnel on all levels of supply chain decision making and proactively stayedon top of current market trends in the highly volatile transportation market.

Indianapolis, In, Us

● Managed largest vendors in the company as a carrier sales rep● Implemented processes for teams to improve customer service and intra-companyteam coordination as the carrier sales team grew from 3 employees to over 50● Built routing guides for high-volume dedicated lanes to ensure 100% capacity withoutthe need to supplement from the markets. This led to decreased volatility in costs andincreased opportunities for more freight from our customers.● Applied metrics for supplier management by allocating capacity to where it wasa best fit for all stakeholders. Balanced capacity, costs, and network utilization in order to meet customer expectations while remaining profitable.

Saint Louis, Mo, Us

● Managed mechanic utilization and vendor efficiency of a fleet of 2,700+ trailers● Responsible for $20k tire inventory within the branch, which included ordering moreinventory and proper disposal of old.● Key lead for customer and vendor interactions including renting, invoicing, insurancecompliance, emergency and preventative maintenance, and collections● Main lead of operations to cover leaders being away, which resulted in traveling andfamiliarizing self with 7 other branches in the region.● Maintained key touchpoints with 15+ branches to ensure a consistent customerexperience.

Bachelor Of Science (B.S.), Business Administration And Management, General

Mountaineer Rank