Benjamin Lien Email & Phone Number

Ferguson, Missouri, United States

Ferguson Missouri

Greater St. Louis Area

• Independently designed experiments, prepared samples, and performed analytical laboratory worko Designed investigations and processed results for deformulation, contaminant identification, failure analysis, and material identification projects following standard operating procedures and developing customized methodso Maintained, operated, and interpreted data from various instruments: Nuclear Magnetic Resonance Spectrometer (NMR) Fourier Transform Infrared Spectrometer/ Microscope (FT-IR) Gas Chromatography with Mass Spectrometer (GC/MS) Scanning Electron Microscope with Energy Dispersive X-Ray Spectrometer (SEM/EDS)• Interpreted data from a combination of techniques and wrote detailed technical reports with conclusions• Developed and administered training presentations and provided mentoring for new employees• Assisted the Quality Assurance Manager in day-to-day tasks including maintaining compliance with applicable Quality frameworks (03/2014 to 06/2017)

Greater St. Louis Area

• Oversaw all divisional Quality Assurance functions for EAG Laboratories – St. Louiso Audited, approved, or rejected instrument Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ) documentationo Received, tracked, and followed up on the results of customer satisfaction surveyso Responded to client questionnaires and audits, representing QA on project teams• Administered Quality Management System documentation and recorded control practices to ensure compliance with necessary and applicable Quality frameworks (e.g. ISO 9001, cGMP, cGLP) for contracted work• Administered the EAG Laboratories – St. Louis training program, internal audit program, client complaint program, and corrective action/preventative action program• Tracked all suspect or out-of-specification result investigations, nonconforming products, and planned or unplanned deviations

Master'S Degree, Chemistry

Thesis: An Antimycobacterial Component of the Marine Sponge Haliclona sp. 10

Bachelor'S Degree, Chemistry, Summa Cum Laude