Chief Strategy Officer
Defining and delivering the strategic objectives of the MD group of companies, contributing to the objectives and performance of the wider group following acquisition by HSB, part of the Munich Re group in 2022. Key deliverables have focused on segmentation and digital strategies to deliver strong underwriting performance coupled with market leading service proposition to enhance external products.To ensure alignment with overall strategy I have also engaged as Head of Product for software deliver, prioritizing IT change and delivering tactical approaches in line with overall strategy.Overall responsibility for claims handling holding SMF3 with the FCA.