Ben Mannino Email and Phone Number
๐๐๐๐ ๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐โข Corporate Strategy Planning | Executionโข Global Programs | Project Management Leaderโข Product | Solutions Development | Go-to-Marketโข Growth | Value Creation Strategies โข Technology | System Transformation โข Partner | Stakeholder Management โข Process Improvement | Enhancements โข Program | Portfolio Managementโข Employee | Project Team Management โข P&L | Budget Management | Costโข Client Relationship Management โข Emerging Technologyโข Business Process Management | Re-Engineering โข ERP | CRM/Portal Implementations โข Enterprise Application Roadmap๐๐ง๐๐ฎ๐ฌ๐ญ๐ซ๐ฒ ๐๐ฑ๐ฉ๐๐ซ๐ข๐๐ง๐๐: Consumer / Health Care ๐๐ซ๐จ๐ฃ๐๐๐ญ/๐๐ฒ๐ฌ๐ญ๐๐ฆ๐ฌ ๐๐ฑ๐ฉ๐๐ซ๐ข๐๐ง๐๐: Oracle / Mercury Quality Center / Siebel 7.8 / Siebel 8.1 / SAP / Salesforce / Service Now / IBM / AWS / GCP / Health Plan Claims Systems / ICD-10 Remediation / Affordable Care Act (ACA) Functionality๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐๐Case Western Reserve Recruiting: (2015-2023)โข Developed recruitment strategy and fostered key relationships with CWRU student groups and faculty.โข Led team of 10 Deloitte practitioners to market Deloitte and evaluate new hire candidates.โข Provided direction on narrowing 100+ applicants to 25 interviews and presenting 4-8 offers per year with an 80%+ acceptance.Managing Director Advisory Council: (2014-2018)โข Led team of 8 practitioners tasked with building deeper connections across 175 Cleveland practitioners, accountable for a $75K budget.โข Reshaped MDAC office engagement to emphasize social, educational, and philanthropical themes.City Year: (2012-2020) โข Developed program to connect City Year Corps members and Deloitte practitioners through mentoring and targeted soft skill training.โข Identified volunteers, managed team of ~15 Deloitte volunteers, organized monthly training, accountable for a $6K budget.๐๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐๐๐MS Office Suite / MS Teams / MS Project / Visio / SharePoint / OneDrive / DropBox / Yammer / DocuSign / Skype / WebEx / Zoom / Acrobat Pro / SDLC / Agile / Waterfall / SaaS / RACI / Issue Log / Custom Dashboards / Custom Extracts / CRM / Oracle / Siebel / SAP / SalesForce / ServiceNow / Trello / JIRA / Confluence / HP Loadrunner / HP QC / Load Runner / D&B Hoover /Gartner / Forrester Research / Lexis-Nexis / Factiva / DataVault / EMIS / IBISWorld / EIUโs Industry Briefing / Lynda / Learning Models / SurveyMonkey / Monday.com
Deloitte
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Business Manager (Sales, Marketing, And Product Strategy)DeloitteCleveland, Oh, Us
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Business Manager (Sales, Marketing, & Product Strategy)Deloitte Aug 2014 - PresentCleveland/Akron, Ohio Areaโข Directed sales enablement strategies and developed Product Program leading 5-10 FTE resources, including Sales Managers, Sales Coordinator, Communication Lead, Product Managers, and PMO Coordinatorโข Engaged with senior firm leaders to shape innovation objectives and collaborate across businesses, geographies, and enabling areasโข Spearheaded modernization initiatives to rationalize the technology portfolio, guide investment decisions, drive higher technology usage, and increase salesโข Led planning and execution activities across multiple initiatives including staffing resources, establishing milestones, and managing project lifecycles within the schedule, scope, and budget.โข Owned key stakeholder communications regarding opportunities, risks, contingencies, and direct recommendations for Product Programโข Mobilized product owners, sales execs, marketing teams, and analyst relations to activate internal and external sales channelsโข Identified new market opportunities based on total addressable market, key areas of product differentiation, sales traction, and 3rd party market analysis๐๐๐ฒ ๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌโข Conducted 100+ commercialization education sessions per yearโข Onboarded 15-20 product candidates per yearโข Facilitated 15 market-driven sales planning sessions per year๐๐ซ๐จ๐ฃ๐๐๐ญ ๐๐ง๐๐ฉ๐ฌ๐ก๐จ๐ญ๐ฌโข Consumer Innovation & Product Strategy - Served as Chief of Staff to the Consumer Innovation Leader focused on increasing profit margin through innovation, services, and technology salesโข Management of Solution Portfolio - Led team that grew tech portfolio from 40 to 115 solutions spanning Industries and Business Linesโข Product Program Pilot - Led development of Product Program, which enabled charging product licenses for intellectual propertyโข Product Evaluation & Intake - Led team that established the criteria for tech entering the Product Program and evaluated commercialization options, product strategies, and program expectations
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Senior ConsultantDeloitte Aug 2011 - Jul 2014Cleveland/Akron, Ohio Areaโข Managed project initiatives across three national health plans spearheading ICD-10 remediation, Affordable Care Act (ACA) mandate support, and retail deployment projects. โข Served as CIO's Chief of Staff responsible for launch of individual health app, strategic initiative prioritization, and resource optimization.โข Oversaw project plans, financials, resource allocation, change management, and close-out activities for tech implementations supporting ACA and ICD-10 remediation.โข Facilitated system design sessions across client project teams and internal team members.โข Provided subject matter expertise and advice regarding information systems capabilities and functions to customer organizations.โข Developed analytical and insightful recommendations to meet deliverable targets and complete tasks within budget.๐๐๐ฒ ๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌโข Led Project Management Office for 400-person team with $100M budget โข Implemented change control process for budget transparency and reduced program burn rate by 10%๐๐ซ๐จ๐ฃ๐๐๐ญ ๐๐ง๐๐ฉ๐ฌ๐ก๐จ๐ญ๐ฌโข Individual Retail Implementation - Served as Chief of Staff to an executive IT client responsible for launching the application allowing the organization to sell on the Health Insurance Exchange.o Optimized multiple cross-functional teams of Business SMEs, BAs, Developers, QA Testers, UAT Testers, Deployment, and PMs to identify over/under subscribed resources and right-size headcount to reduce forecast by $5M+.โข ICD-10 Project Management Office - Provided oversight to Project Management staff across 12 workstreams managing a 400-person project with a $100 million budget.
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ConsultantDeloitte Aug 2009 - Jul 2011Cleveland/Akron, Ohio Areaโข Managed teams of ~3-5 onshore resources for non-testing roles and ~10-15 onshore/offshore resources for testing roles.โข Owned and maintained staffing projections, budgets, forecasts, and sales pipeline for ICD-10 Center of Excellence. โข Advised internal team members, external clients, and software vendors to create, deliver, and validate technology and architecture strategy.โข Conducted performance improvement initiatives across various operational areas of health care providers, including enterprise-wide performance improvement, clinical documentation improvement, MCO contract analysis, and commercial sales optimization.โข Developed roadmap, framework, and technology landscape that fundamentally impacted health plan/payor and provider operations.โข Monitored state and federal legislative trends with potential impact on the overall healthcare industry and specific clients, developing scenarios and options for action based on potential legislative outcomes.๐๐๐ฒ ๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌโข Established methodology that helped sell 6 multi-million dollar ICD-10 projects in 90 days๐๐ซ๐จ๐ฃ๐๐๐ญ ๐๐ง๐๐ฉ๐ฌ๐ก๐จ๐ญ๐ฌโข ICD-10 Center of Excellence - Establish the ICD-10 Center of Excellence (CoE) to centralize framework and remediation methodologies.โข M&A Tech Landscape Assessment - Conducted a comprehensive assessment of each companyโs existing front, middle, and back-office.โข CRM Implementation - Led testing for incremental release of Customer Relationship Management platform for commercial business.โข CRM Implementation - Supported the design, testing, and delivery of an enterprise-wide CRM platform for consumer (individual) & commercial (group) insurance.o Co-facilitated and supported documentation of detailed Joint Application Design (JAD) sessions with 60+ clients and contractors.o Developed system, data conversion, end to end, and user acceptance test scripts for a package with 400+ rules and 1000 requirements.
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AnalystDeloitte Jul 2007 - Jul 2009Cleveland/Akron, Ohio Areaโข Oversaw 1-3 onshore team members involved in enterprise design and testing of Customer Relationship Management (CRM) platforms (Siebel).โข Supported the design, testing, and delivery of large-scale transformation and systems integration projects for regional health insurers.โข Collaborated across functional and technical teams to successfully deliver complex technical solutions.๐๐๐ฒ ๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌโข Facilitated design sessions with 45+ clients and contractors๐๐ซ๐จ๐ฃ๐๐๐ญ ๐๐ง๐๐ฉ๐ฌ๐ก๐จ๐ญ๐ฌโข Commercial Sales Strategy - Assessed sales process, identified opportunities to optimize systems, and recommended future state processes.โข Sales Optimization & Package Implementation โ Designed, tested, and helped deploy CRM platform to streamline the sales process for 500+ internal and external users.o Facilitated design sessions across 45+ participants, memorialized key design functionality and maintained Action Item & Issues log.o Developed system, integration, and user acceptance test scripts for a customized package with 1,250+ rules and requirements.
Ben Mannino Education Details
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Engineering And Management -
Engineering, Management, Mathematics
Frequently Asked Questions about Ben Mannino
What company does Ben Mannino work for?
Ben Mannino works for Deloitte
What is Ben Mannino's role at the current company?
Ben Mannino's current role is Business Manager (Sales, Marketing, and Product Strategy).
What schools did Ben Mannino attend?
Ben Mannino attended Case Western Reserve University, Hope College.
Who are Ben Mannino's colleagues?
Ben Mannino's colleagues are Brynn Cepura, Chandan Sethi, Anastasiya Ostrovets, Tammy Whitehouse, Nikhil Gupta, Jakob Rรธksund, Pamela Silva.
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