Ben Mapstone Email & Phone Number

United Kingdom

Head of ITSymbro Group | UKAs the Head of IT at Symbro Group, I lead the strategic planning, implementation, and management of the company’s technology infrastructure across 80 Subway, Taco Bell, and Starbucks and Jetts Gym locations throughout the UK.Key Responsibilities busisness wide: • Oversee and manage IT infrastructure, ensuring scalability, security, and operational efficiency. • Administer and optimize server systems, email platforms, and cloud-based solutions. • Develop and implement IT policies, standards, and procedures to align technology with business goals. • Manage company-wide technology operations, ensuring seamless communication and system performance. • Lead IT support teams to deliver proactive and responsive technical assistance across all locations. • Collaborate with senior leadership to assess and deploy new technologies for business growth and efficiency.Key Skills: • IT Infrastructure Management • Server Administration and Optimization • Cloud Solutions and Email Management • Network Security and Data Protection • Technology Strategy and Implementation • Vendor and Stakeholder Management

South West, England

As an information systems manager I am responsible for all the Computing and Technology under the Subway Store Development umbrella, overseeing day to day running of all technology and equipment. Throughout the business, as well as ensuring lifecycle and infrastructure changes and Ensuring backup systems operate effectively, managing hardware and software, providing the I.T technology infrastructures for office, Field staff and stores as well as contributing to organisational policy regarding quality standards data security and strategic planning.My responsibilities include •Design and Manage a full content Management system to automate the business where possible; - currently saving 250+ hours a month•Evaluating individual user needs and system functionality and ensuring that current/new I.T facilities meet these needs;• Planning, developing and implementing all technology within the business, •Scheduling upgrades and security backups of hardware and software systems;•Ensuring the smooth running of all I.T equipment, all servers including Office 365 usage and deployments and anti-virus/firewall, backups;•Providing Field Staff and office staff with efficient equipment; •Providing secure access to the network for remote users;•Ensuring the security of data from internal and external attack;•Providing users with appropriate support and advice;•Managing crisis situations, which may involve complex technical hardware or software problems;•On call to help with any crisis management in times of inoperable equipment •Keeping up to date with the latest technologies.Other parts to my role include Voip, internet. WAN and LAN, till data changes and transactions fraud management,

Bristol

1. Develop & implement suitable training and activities for 10 to 18 year olds, 2. Ensure Unit Leaders are delivering a suitable programme of personal development for their members and that Cadets are empowered to participate in the Cadet programme. 3. Work with the other County Staff Officer Cadets, Assistant Commissioner Cadets, Youth Development Officer and Youth Leader Development Officer to ensure that Cadet units are suitably staffed. 4. Encourage Cadet Leader Participation in Community and County led events. 5. Support and assist with County Cadet events.6. Maintain regular visits to, and communications with, Cadet Units within the area of responsibility.7. Ensure all Divisional members have attended required training.8. Identify the development needs and support required by Divisional staff to meet the mandatory youth training. Ensure they have the opportunity to access the identified training.9. Represent Cadet Divisions issues at appropriate meetings. 10. Deal with complaints and personnel issues within Cadet Units.11. Work with in the policies and procedures of the organization

Westbury On Trym

I spent 8 great years With CJ computing as a computer repairs engineer,I managed 4 school contracts and organised updates and changes in association with lesson and term schedules, and Managed all customer repairs, After 5 years I became 1/3rd owner, and took on repairs manager, my responsibilities included looking after all customer repairs that came through the showroom, as well as managing the showroom with stock and presentation of current technology available for sale,