 Business Analyst/Project Manager - Analyzed and evaluated existing business processes for improvement with the use of software solutions and correct process gaps. Designed and built Laserfiche Workflows to decrease document discovery for FINRA audits from 3 weeks to 30 minutes with workflow process automation.  API Integration & Software Implementation - Worked directly with DocuSign, Laserfiche and LaserApp to develop custom API integration to allow for ease of metadata gathering and creating a paperless client application and account opening process with RBC. Process Improvement/Change Management - Designed, wrote, implemented and updated operational procedures for all departments in the firm including compliance, payroll, legal, commissions and accounting and created the controls and documentation.  Reporting/SQL/DBMS - Developed, designed, documented and maintained compliance, accounting and financial reports. Software Design Concepts (SDLC) - Designed, tracked and consolidated all investment activity across several systems into a custom built Securities Blotter (web based reporting application). Application Support & Systems Administrator for 22 applications - Performed 24/7 support & admin activities for numerous systems which include: system installations, configurations, implementations, & upgrades; security architecture & maintenance; system & server monitoring; reporting; troubleshooting; end user support & training. Systems administrator and vendor manager for numerous software applications: Microsoft Office365 and Exchange, Global Relay email archiving system, DocuSign, LaserApp Enterprise, Laserfiche Avante 9.2, Laserfiche Workflow Admin, WordPress, Foxtrot (backoffice commission system DBMS), DST Fanmail and Vision Pro, Broadridge Investigo (data aggregation system), Crashplan Code42 (cloud backup), RBC Dataworks, RBC System Access, TD Ameritrade VEO platform, Raymond James Advisor Access, SQL, Broadvoice (VOIP), Citrix GoToAssist.

APMEX is one of the world’s largest precious metal dealers. With offices on Wall Street in New York City and in Oklahoma City, APMEX is one of only 13 authorized purchasers of certain products from the US Mint and we are Official Distributors for most major government and private mints across the globe. • Over 6000 products ready for immediately delivery • Live buying and selling prices transparently posted on our website.