Inbound dock operations.

Managed 25-door facility with 35+ employees including 3 supervisors and 2 account managers.Improved Union relations by creating an environment of trust between management and labor resulting in increased production levels that met or exceeded company goals. Organized terminal to increase door efficiency.Improved operating ratio by controlling costs and vendors.

Combined duties of city dispatch and outbound dock involving the coordination of terminal and linehaul functions.Improved load factor on O/B loads from 24,000 to 32,000+ per schedule in 6 months.

Dual responsibility for operations and sales.Led terminal to best single year revenue growth and lowered terminal O/R from 120% to an all time low of 101%.

Managed 32-door facility with 30+ employees including 2 supervisors and 1 account manager.Lowered Terminal O/R from a 99.6% to a 93.6% by controlling costs and meeting or exceeding productivity goals.Reorganized and cross-trained supervisory and office staff to increase efficiency.Coordinated new linehaul growth and increased breakbulk activity by accepting additional lanes of traffic..

Performed city dispatch duties for 30+ drivers.Coordinated with inbound and outbound supervisors.

Initiated procedures for linehaul coordination with Central dispatch.Improved productivity and efficiency of outbound and inbound dock during rapid company growth.Assisted in restructuring of city routes to improve driver efficiency.Implemented dock and yard reformation.Payroll functions for entire branch.Safety and hazardous materials training for dockworkers.

Assisted Branch Manager in start up of new branch.Setup operating procedures to conform to company policiesImproved efficiency and productivity of local drivers.

Hired as dock leadman with goals of returning to supervision.Assisted inbound supervisor to increase productivity.

Took charge of terminal administrative functions including OS&D, customer service and billing personnel.Break-bulk; Improved freight flow throughout CA system.Coordinated movements of 10-15 drivers with Central linehaul.Outbound responsibilities of local terminal.OS&D/Driver check-; Trained in OS&D and customer service procedures.Assisted in all clerical functions of local terminal.