Ben Maxfield work email
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Ben Maxfield personal email
A positive, dependable and solutions orientated individual with a proven track record in transport and logistics management. I have a wealth of experience in delivering high levels of customer service and driving departments and business units to achieve success. I thrive in a high pressure environment and have the ability to change and adapt effectively, whilst still being able to make critical decisions quickly and maintain focus towards targets.
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Business DirectorGo North WestUnited Kingdom
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Business DirectorGo North East Nov 2022 - PresentNewcastle Upon Tyne, England, United Kingdom -
Head Of Distribution, North West HubRoyal Mail May 2020 - Nov 2022Warrington, England, United Kingdom -
General ManagerArriva Group Oct 2018 - May 2020YorkshireAs General Manager for Dewsbury and Selby I was responsible for the overall performance of all business functions for the two sites. Leading operations and engineering departments to meet demanding KPI's and driving processes to achieve continuous improvement. Alongside maintaining high performance this role required me to create and work to challenging but realistic budgets to ensure the cost base was lean. I was also responsible for commercial development, working closely with internal and external stakeholders to bring in new business and add depth to our existing core network.Finally, as the qualified Transport Manager I was accountable for all areas of industry compliance such drivers hours, driving licence checks and more generalised compliance in relation to Health and Safety and Risk Management. Both of my sites held BS ISO 18001 accreditation and were working towards BS ISO 31000. -
Operations ManagerArriva Group Mar 2017 - Oct 2018North WestManaging the operational function at Wrexham depot was an exciting challenge that allowed me to work with significant autonomy to improve the depot’s performance. Firstly, I reviewed all operational processes to ensure compliance with legal and group auditing standards. The team of 110 operational staff were receptive to change and I made alterations to absence management, incident reporting and punctuality monitoring that proved highly beneficial. Absence for the year finished at less than 3.5% and punctuality for the entire depot rose to over 90%, the highest in the region. Without doubt, the above would not have been achieved without forging strong relationships between Operations and Engineering and between Managers and the Trade Union.
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Assistant Operations ManagerArriva Group Aug 2016 - Mar 2017Liverpool, Merseyside, United KingdomResponsible for management of the operational function at Speke depot. I was required to meet demanding targets in order to improve performance and achieve operational excellence. Responsibilities included: direct line management of 400 staff; maintenance of consistently high customer service levels; internal and external stakeholder management; management of risk and road safety; health and safety management; route management and revenue generation (PCV and Non-PCV). Alongside this, I was involved with various projects relating to compliance; multi-modal transport integration; demand response transport and promotion of innovation systems. These projects were in some cases for the area itself but I also worked on projects at Arriva UK Bus level. In this role I delivered on immediate targets and set up processes for improvement in the future.
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General Management GraduateArriva Group Jul 2015 - Aug 2016Liverpool, United KingdomOperations management scheme. Currently working with a small team to manage a large bus depot. Some of my current responsibilities include: Improving service punctuality and reliability, managing sickness and absence, staff performance management. The main focus of my role and the management teams role is to grow and sustain business for the depot. Alongside this, the scheme is designed for me to also be learning more about the wider business and grow my management ability to a higher level.(CILT Member)
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Group Hr SupportThe Billington Group Sep 2013 - Aug 2014Liverpool, United KingdomStudent placement as Group HR Support in the central services team at the Billington Group.Worked closely with the HR and Marketing departments.Main duties included:- Corporate Brand Growth via website and social media- Production and project management (eg. Internal newsletters, large scale charity campaigns)- Production of internal marketing material for staff events (AGM, Corporate events etc.)- Event Organisation/Management- HR administration -
Landscape Maintenance OperativeLeicester City Council Apr 2013 - Aug 2013Beaumont ParkI completed this role for the last time in 2013 but had done it for the 4 previous years as vacation work, to fund my university degree in Business and Management.
Ben Maxfield Skills
Ben Maxfield Education Details
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Edgehill University1St -
King Edward Vii Sixth Form
Frequently Asked Questions about Ben Maxfield
What company does Ben Maxfield work for?
Ben Maxfield works for Go North West
What is Ben Maxfield's role at the current company?
Ben Maxfield's current role is Business Director.
What is Ben Maxfield's email address?
Ben Maxfield's email address is be****@****s.co.uk
What schools did Ben Maxfield attend?
Ben Maxfield attended Edgehill University, King Edward Vii Sixth Form.
What skills is Ben Maxfield known for?
Ben Maxfield has skills like Leadership, Event Planning, Photoshop, English, Negotiation, Higher Education, Microsoft Office, Microsoft Word, Operations Management, Energetic Leader, Microsoft Excel, Social Networking.
Who are Ben Maxfield's colleagues?
Ben Maxfield's colleagues are Darren Bailey, Tony Leon, Kevin Morrison-Skett, Daniel Sims, Ionel Baciu, Tyler-Owen Jones, Taurai Nyagomo.
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Ben Maxfield
Newcastle Upon Tyne
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