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Ben Maxwell Email & Phone Number

Customer Intelligence & Integrated Analytics at Prudential Financial at Prudential Financial
Location: Greater Orlando, United States, United States 14 work roles 1 school
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Current company
Role
Customer Intelligence & Integrated Analytics at Prudential Financial
Location
Greater Orlando, United States, United States
Company size

Who is Ben Maxwell? Overview

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Ben Maxwell is listed as Customer Intelligence & Integrated Analytics at Prudential Financial at Prudential Financial, a company with 14889 employees, based in Greater Orlando, United States, United States. AeroLeads shows a matched LinkedIn profile for Ben Maxwell.

Ben Maxwell previously worked as WPB Head of Channels Analytics & Business Intelligence at Hsbc and WPB Head of Analytics Products & Productivity at Hsbc. Ben Maxwell holds Master Of Engineering (M.Eng.), Mechanical Engineering from Imperial College London.

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Email format at Prudential Financial

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Prudential Financial

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Profile bio

About Ben Maxwell

Business Analytics, Insights and Product Management Leader expert at deploying quantitative management to drive sales and P&L outcomes. Experienced in using data and AI to transform Customer experiences and business processes. Deep experience in building large scale data, analytics & CRM teams and delivering organizational change. 25 year international career history leading Teams globally and working in Americas, Europe and Asia.

Current workplace

Ben Maxwell's current company

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Prudential Financial
Prudential Financial
Customer Intelligence & Integrated Analytics at Prudential Financial
newark, new jersey, united states
Website
Employees
14889
AeroLeads page
14 roles · 25 years

Ben Maxwell work experience

A career timeline built from the work history available for this profile.

Customer Intelligence & Integrated Analytics At Prudential Financial

Current

London, England, United Kingdom

Delivery of customer, competitor and market intelligence throughout Prudential using our institutional knowledge management platform. Work with stakeholders to ensure insights translate to action and deliver business impact. Manage corporate communications and engagement events to connect users with insight capabilities and enable enhanced decision-making.

Sep 2022 - Present

Wpb Head Of Channels Analytics & Business Intelligence

London, United Kingdom

Analytics driven optimization of digital channel, contact centers and retail branch networks, including deployment of frontline sales tools. Build out and operation of strategic data assets such as customer profitability model, international customer value and channels optimization dashboard. Oversight of regular business metrics reporting. Also managed.

Sep 2020 - Sep 2022

Wpb Head Of Analytics Products & Productivity

London, England, United Kingdom

Brought machine learning and nascent AI capabilities into business processes and decision areas under Intelligent Automation program. Built document transcription and interrogation utility using computer vision and natural language understanding and automated credit cards disputes process. Responsible for sales results of CRM campaigns, increasing revenue.

Sep 2018 - Sep 2020

Retail Business Banking Global Head Of Transactional Banking & Liabilities

Greater Chicago Area

In addition to my responsibilities in CRM & Analytics I took on the role of Global Head of Transactional Banking & Liabilities. This covered checking accounts, payments, deposits, debit card and merchant acquiring. I was able to grow our deposit balance by 30% year on year as well as develop sophisticated analytical pricing tools for the checking account.

May 2017 - Aug 2018

Global Head Of Retail Business Banking Analytics & Crm

Greater Chicago Area

I built out our Customer Analytics & CRM capabilities for a new Customer segment - Retail Business Banking. As a founding member of the proposition I was invited to coordinate the strategy development exercise which set key concepts for the proposition as well as the business case. I built out our Customer analytics data set and self serve insights.

Sep 2015 - Aug 2018

Head Of Retail Banking Products, Latin America

São Paulo, Brazil

Responsible for development and commecialisation of Retail Banking Products - Unsecured Lending, Secured Lending, Savings and Transactional Banking.

Aug 2014 - Sep 2015

Senior Manager, Analytics

London, United Kingdom

2013 - Jul 2014

Senior Program Manager, Analytics

London, United Kingdom

2011 - 2013 ~2 yrs

Manager, Operational Risk

London, United Kingdom

2010 - 2011 ~1 yr

Project Manager, Latin America Risk Analytics

Mexico City Area, Mexico

2009 - 2010 ~1 yr

Vp, Global Risk & Analytics

Greater Chicago Area

2007 - 2009 ~2 yrs

Manager, Risk Modeling

Rio De Janeiro Area, Brazil

2005 - 2007 ~2 yrs

Manager, Sales Planning & Performance

Curitiba Area, Brazil

2003 - 2005 ~2 yrs

International Relationship Manager

Singapore

2001 - 2003 ~2 yrs
Team & coworkers

Colleagues at Prudential Financial

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1 education record

Ben Maxwell education

FAQ

Frequently asked questions about Ben Maxwell

Quick answers generated from the profile data available on this page.

What company does Ben Maxwell work for?

Ben Maxwell works for Prudential Financial.

What is Ben Maxwell's role at Prudential Financial?

Ben Maxwell is listed as Customer Intelligence & Integrated Analytics at Prudential Financial at Prudential Financial.

Where is Ben Maxwell based?

Ben Maxwell is based in Greater Orlando, United States, United States while working with Prudential Financial.

What companies has Ben Maxwell worked for?

Ben Maxwell has worked for Prudential Financial and Hsbc.

Who are Ben Maxwell's colleagues at Prudential Financial?

Ben Maxwell's colleagues at Prudential Financial include Brady Gonzalez, Sparks Sue, Annice Germon, Rina Van Wijck, and Pam Gillett.

How can I contact Ben Maxwell?

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What schools did Ben Maxwell attend?

Ben Maxwell holds Master Of Engineering (M.Eng.), Mechanical Engineering from Imperial College London.

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