- Mentored two brand-new QA team members, setting up targets and providing a 6-week onboarding course, as well as regular 1-on-1 meetings- Configured and implemented automated testing using Cypress from scratch on an internationally known hotel chain website, integrating the automation into the CI pipeline- Continuously learned Javascript and front-end devlopements courses, enhancing my test awareness and technical skills

- Managed a Large international hotel chain client for QA, delivering sprint QA Reports on defects and quality status updates- Gained experience across a variety of projects, including AI Testing, mobile applications, websites and web systems-Introduced to SLA's (Service level agreements) and how to handle them, supporting the Lead Support engineer on bug testing and to ensure timely resoultion- Established the structure of testing tools and researched new, more efficient options, comparing the latest tools available- Implemented multiple QA processes, including demo scripts and peer reviews, to improve quality assurance practices. -Obtained the Mobile ISTQB(International Software Testing Qualifications Board) certification while at 383 Project.

- As Lead QA on various projects, I created Test Plans, Test Cases, and Test Suites to ensure the quality of the team's output.- I began utilizing tools such as Selenium, AngularJS, and Chromium for automated testing, as well as common SDLC tools like Jira, TestRail, and BrowserStack.- I played a pivotal role in supporting the business in attaining its ISO 27001 certification.

- In this role, I began managing multiple clients and projects, ensuring smooth operations between onshore and offshore teams.- While working at B13, I also completed my apprenticeship, which I successfully finished in October 2019.

- I began my software testing apprenticeship at Digital3rd, where I gained valuable skills in not only testing but also managing clients and developers, as well as understanding the entire software development life cycle.- Obtained my ISTQB foundation level certificate