Ben Mcintosh Gaicd Email and Phone Number
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Over two decades of experience leading transformative growth across diverse industries in executive roles at Bunnings Group, Vodafone, and Harvey Norman, I excel in driving profitability, fostering innovation, and building high-performance teams. My strategic mindset, financial acumen, and commitment to ethical leadership make me a visionary leader ready to excel in any challenging environment.Highlights of my Career:Chief Operating Officer, Bunnings Group Commercial:∙Expanded the business model to include B2B, builders, construction, and commercial sectors.Led the rollout of advanced Frame and Truss manufacturing plants across Australia.∙Achieved sales of $7.3 billion with an EBT of approximately $1 billion.Chief Commercial Officer, Vodafone:∙Orchestrated a comprehensive turnaround plan, revitalising the brand through innovative product offerings.∙Managed full P&L responsibility for a diverse portfolio, contributing to revenues exceeding billions annually.∙Spearheaded the Digital Transformation strategy, driving innovative initiatives.Global General Manager, Harvey Norman Technology & Entertainment:∙Oversaw the global performance of a $2.5+ billion division, achieving enhanced profitability and operational efficiency.∙Led the international expansion strategy, establishing profitable stores in non-English speaking countries.Advisory Board Member, Databoss:∙Contributing to the growth of a smart and secure data storage and tracking solution.Key Competencies:Strategic Leadership:∙Strategic direction and vision, guiding teams to achieve remarkable results.Financial Management: ∙Expertise in managing full P&L responsibilities for multi-billion-dollar businesses, optimising budgets, and enhancing profitability.Innovation and Change Management: ∙Navigated industry disruptions with adaptability and resilience, fostering a culture of innovation.Stakeholder Engagement:∙Built and nurtured relationships with diverse stakeholders, fostering collaboration and trust.I am passionate about building and nurturing high-performing teams and fostering a culture of boldness and inspiration. I am committed to maintaining high standards of corporate governance and ethical leadership. My crisis management expertise, media training, and focus on regulatory compliance ensure business continuity and safeguard the reputation of the organisations I lead.Connect with me on LinkedIn to learn more about my career and the impact I continue to make in the business world.
My Databoss
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Advisory Board MemberMy Databoss Apr 2023 - PresentSydney, AuDataboss is a smart and secure way for consumers to store, share and track their data as well as a safe, simple on-boarding and sensitive data tracking solution for businesses.As an Advisory Board Member at Databoss, I am proud to contribute to a venture that revolutionises how consumers and businesses manage data. Databoss offers a smart and secure way for consumers to store, share, and track their data, while providing businesses with a safe, simple onboarding and sensitive data tracking solution. My role involves leveraging my extensive industry experience to provide strategic guidance, ensuring that Databoss continues to innovate and grow in a highly competitive market.Strategic GuidanceInnovationMarket GrowthCompetitive MarketAdvisory BoardStrategic PlanningTechnology SolutionsBusiness DevelopmentIndustry ExperienceData PrivacyDigital TransformationLeadershipEmerging Technologies
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Chief Operating OfficerBunnings Aug 2020 - Nov 2024Burnley, Victoria, AuAt Bunnings, I expanded our business model to include B2B, builders, construction, and commercial sectors, now 40% of our business. As part of the commercial executive team, I directed seven executives, managing the full P&L for Bunnings Commercial. Under my leadership, we achieved $7.3 billion in sales with an EBT of $1 billion.I played a key role in acquiring Adelaide Tools and Beaumont Tiles, significantly contributing to our growth. I developed a plan for our Commercial division to represent 50% of Bunnings Group by FY28. I led the rollout of advanced Frame and Truss manufacturing plants across Australia, leveraging US technology for high-quality production at the lowest cost per unit.I grew the Bunnings commercial business from 20% to 40% of Group business by FY23 through growth strategies and market analysis. My financial management expertise drove impactful decisions at the board and C-suite levels, focusing on P&L analysis, forecasting trends, and prioritising profitability. I cultivated a motivated team, fostering a culture of boldness to achieve our goals. I secured board approval for major initiatives, including acquisitions and a $300 million investment in Frame and Truss manufacturing. My initiatives included cost-saving measures in logistics and supply chain management, reducing operational costs by 15% while maintaining quality. I also negotiated favorable supplier contracts, increasing profit margins by 10% within the first year.Building strong relationships with stakeholders has been crucial in driving collaboration and innovation. I developed strategic partnerships with key suppliers and franchisees, leading to joint marketing campaigns and exclusive product offerings. I established regular communication channels with shareholders and regulatory agencies, ensuring transparency and compliance with industry standards. -
Chief Commercial OfficerVodafone Feb 2017 - Mar 2020London, GbAs Chief Commercial Officer at Vodafone, I orchestrated one of the most significant turnarounds in corporate Australian history. I revitalised the brand through innovative product offerings and strategic restructuring. I managed full P&L responsibility for a diverse portfolio, contributing to revenues exceeding billions annually. I spearheaded the Digital Transformation strategy, driving innovative initiatives such as $5 roaming and interest-free payment plans, which disrupted traditional industry norms and positioned Vodafone as a market leader. I held full P&L ownership and am responsible for Consumer Post Paid mobile, Consumer Prepaid mobile, Consumer Mobile broadband, Consumer Vodafone NBN, Consumer IOT, Enterprise Post Paid mobile, Enterprise Vodafone NBN, Enterprise Vodafone IOT & M2M, Vodafone TV, Vodafone Australia Brand (ATL, Brand Comms & Social Media), Customer Value Management, Devices and Content, National Retail network stores and operations, National Dealer network, Retail Marketing. I am also executive sponsor of Digital Transformation strategy.Turnaround StrategyRevenue GrowthProfitabilityP&L ManagementBrand RevitalisationProduct InnovationStrategic RestructuringDigital TransformationMarket LeaderCustomer-Centric InitiativesSales ChannelsMarketing StrategiesOperational EfficiencyCost OptimisationInterest-Free Payment PlansCustomer ExperienceLeadershipStrategic VisionIndustry Disruption -
Director Of SalesVodafone Jan 2014 - Jan 2017London, GbIn my role as Director of Sales at Vodafone, I managed a major retail expansion project to increase the reach of our distribution network. I led the national operations team to support customer-facing programs, and I was responsible for device and content strategy and relationships. I launched a retail and dealer overhaul strategy, introducing a customer-focused culture and a selling with ethics program, which improved sales quality, increased Net Promoter Scores, and enhanced customer experiences.Retail ExpansionSales StrategyDistribution NetworkCustomer-Facing ProgramsDevice StrategyContent StrategySales OperationsMarket GrowthRetail OverhaulCustomer FocusSelling with EthicsNet Promoter Score (NPS)Customer ExperienceOperational ManagementSales QualityLeadershipTeam DevelopmentStrategic PlanningMarket DynamicsSales Performance
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General Manager - Technology & Entertainment DivisionHarvey Norman Jan 2010 - Oct 2013Homebush West, Nsw, AuIn this role, I was accountable for the global performance of a $2.5+bil p.a division of the $7.8bil p.a Harvey Norman group. I was responsible for $200m a year marketing budget, negotiating leases and property purchases, e-commerce, high level supplier negotiations and optimising the performance of 415 franchisees who collectively employed over 5,000 people. I introduced a full EDI system for inventory and business partner management to achieve full electronic and automated supply chain management which reduced the company’s operating expenses and enabled partners to conduct business with the company more efficiently. I also increased cash flow by reducing inventory levels by over 35% after automating the ordering system to decrease stock on hand by benchmarking international retailers and identifying world-wide best practice. I also introduced a cost neutral national training platform for over 4,000 staff in Australia and New Zealand, incorporating an automated intranet style training system to enable business partners to automatically upload training programs and which ultimately led to increased sales.Global PerformanceP&L ManagementMarketing BudgetProfitabilityOperational EfficiencyFranchise ManagementElectronic Data Interchange (EDI)Inventory ManagementSupply Chain OptimizationInternational ExpansionMarket PenetrationSales GrowthFinancial AcumenStrategic PlanningBusiness DevelopmentTechnology RetailConsumer ElectronicsTeam LeadershipInnovationCost Reduction -
National Business Manager - Computer DivisionHarvey Norman 2009 - 2010Homebush West, Nsw, AuAs National Business Manager, I led a $1.4 billion business with a $150 million marketing budget. By implementing an aggressive marketing plan, I increased market share across all categories in a highly competitive market. I focused on optimising the performance of 415 franchisees and enhancing our supplier relationships to deliver exceptional results.
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General ManagerJoyce Mayne (A Harvey Norman Business) 2007 - 2009I managed the launch of Joyce Mayne, establishing stores, and developing innovative business and strategic plans. In the first year, I exceeded revenue targets by 50% and grew the brand into a $185 million business with 14 stores within two years. I increased gross profits by 23% by introducing a margin scheme and contributed to the community by supporting local emergency services. I contributed to the community by supporting the SES and the media to raise $500k within a month to donate to the SES and assist with the severe flooding in the Newcastle which required tact to ensure consumers understood that the company was not capitalising on a disaster.
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FranchiseeHarvey Norman 2004 - 2007Homebush West, Nsw, AuAs a franchisee, I ensured the profitability and growth of two stores. I was a member of a national steering committee that launched digital cameras into the Australian retail sector, securing a 25% market share. I developed a new business structure for the installation of new fixtures and display tools, saving the business $2 million a year.Franchise ManagementProfit GrowthRevenue GrowthStore OperationsMarket ExpansionDigital Camera MarketMarket ShareBusiness StructureFixture InstallationDisplay ToolsCost SavingsRetail StrategyInventory ManagementSupplier NegotiationsTeam LeadershipCustomer ExperienceSales PerformanceOperational EfficiencyStrategic PlanningInnovation
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Country Manager - SloveniaHarvey Norman 2002 - 2004Homebush West, Nsw, AuI was appointed to launch Harvey Norman in Europe by establishing a store in Slovenia, the first company operated store outside Australia and New Zealand. I delivered €50 million in revenue in the first year and €80 million in the second year, providing the profits needed to establish 20 stores throughout Europe. I embedded the company’s culture in a non-English-speaking country and positioned the brand successfully by building strong relationships with employees, suppliers, and the media.
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FranchiseeHarvey Norman 2000 - 2002Homebush West, Nsw, AuI launched a new store to establish the brand’s presence in New Zealand. In the first year, we delivered $12m revenue and immediately became profitable in a market in which the brand was not the market leader. I focused on recruiting high calibre staff, offering the best product range in the local market, providing an appealing customer environment, and promoting the business by supporting local community groups.
Ben Mcintosh Gaicd Skills
Ben Mcintosh Gaicd Education Details
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Australian Institute Of Company DirectorsCompany Director Course Graduate - Gaicd -
University Of NewcastleSecondary Education And Teaching
Frequently Asked Questions about Ben Mcintosh Gaicd
What company does Ben Mcintosh Gaicd work for?
Ben Mcintosh Gaicd works for My Databoss
What is Ben Mcintosh Gaicd's role at the current company?
Ben Mcintosh Gaicd's current role is Chief Executive Officer - Non-Executive Director - Advisory Board Chair - Business Turnaround & Transformation Specialist ~ Investor.
What is Ben Mcintosh Gaicd's email address?
Ben Mcintosh Gaicd's email address is be****@****.com.au
What schools did Ben Mcintosh Gaicd attend?
Ben Mcintosh Gaicd attended Australian Institute Of Company Directors, University Of Newcastle.
What skills is Ben Mcintosh Gaicd known for?
Ben Mcintosh Gaicd has skills like Store Management, Merchandising, Account Management, Retail Category Management, Retail, Profit, Sales Management, Management, Sales, Key Account Management, Multi Channel Retail, Business Strategy.
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