Ben Michals Email & Phone Number

New York, New York, United States

Boston, Massachusetts, Us

I collaborate on the creative and technical development of interactive exhibits, aligning project objectives with user experience and design strategies, while devising technical solutions for seamless implementation. My role requires managing client presentations, overseeing schedules, and ensuring timely project milestones, all while managing project budgets effectively.• Act as Scrum Master, coordinating cross-functional teams, including designers, developers, and strategists, to deliver creative projects on time and within scope.• Generate and manage JIRA tasks to optimize productivity, track feature development, and ensure all project requirements are met.• Analyze user data and engagement metrics, providing insights to suggest and implement new features that enhance user experience and project outcomes.

As a freelance content creator, I have worked with leading brands to develop and execute short-form video content and creative campaigns. My work focuses on promotional content for tech products and general short-form entertainment, designed to engage audiences and grow brand visibility.• Created promotional content for Google’s Hum to Search and Instagram Reels, generating over 200M views across platforms.• Led branded campaigns for Meta, 9GAG, HBO, and others, producing viral content that resonated with target audiences.• Managed content creation across social media platforms like TikTok and Instagram, tailoring strategies to align with emerging trends and drive user engagement.• Developed creative storytelling techniques and content strategies that increased audience interaction and brand reach.

As part of a small team, I helped develop and manage the Trusted Riders initiative, a program designed to provide non-emergency medical transportation (NEMT) support through volunteer chaperones. We worked to bridge the gap for individuals needing extra assistance in accessing healthcare and essential services.• Designed and built the Trusted Riders website, creating an accessible platform for scheduling and communication between patients and volunteers.• Directly coordinated technical systems with partners across the country, ensuring seamless integration and collaboration to support the initiative’s mission.• Managed the production and implementation of educational content for volunteer chaperone training, ensuring consistency in messaging and ease of access.• Helped oversee the project's execution, focusing on delivering door-through-door services for patients and promoting safety and comfort in non-emergency medical situations.

Developed and executed the content strategy for Busker, a pre-launch music startup, focusing on social media growth and engagement. Created audiovisual and graphic content, driving a 263% increase in followers and over 1 million views.• Led creative strategy for short-form video content, focusing on viral trends and audience interaction to elevate the brand’s visibility.• Collaborated with the Busker team to refine the social media approach, aligning it with the company’s broader goals for connecting musicians with their fanbase.

Collaborated with Instagram to create promotional content and drive engagement for new product features. Over two summer contracts, I developed and posted short-form video content that highlighted key updates, focusing on viral trends and user interaction.• Created and promoted content debuting Reels Remix, contributing to the early success of Instagram Reels.• Developed creative content strategies to showcase new features (Reels), generating high engagement and views.• Worked across various video formats, combining storytelling with short-form entertainment to capture audience attention.• Supported the Product Management team by providing detailed, constructive product feedback during meetings.

Burbank, Ca, Us

Washington, Us

Bachelors Of Arts, Computer Science, Music, Honors

Education record