Ben Mok Email & Phone Number

香港特別行政區 新界

- Systematically to formulate sales forecast, execute strategies of channel distribution and achieve sales target effectively. - Manage the complete customers order process (presales enquiry, order confirmation, payment and products delivery, after-sales issues). - Coordinate and liaise with internal department and foreign suppliers on distribution operation to ensure order execution smoothly.- Video calls with oversea vendors/suppliers regularly to share the updated information/news about cycling industry.- Monitor competitors offers and markets intelligence to share with sales team and to advise strategies regularly.- Analyzing sales figures, market trends and customer behavior to determine product needs. Prepare departmental performance reports for regular sales meeting.- Supervise and monitor our B2C section (including determine the need for and implementing product promotions, mark downs, clear outs, etc., oversee the social media strategy, analyze market & pricing researches and product performance)

香港特別行政區 新界

- Manage the company online sale platform (www.ferrobike.com) interface. Work with purchase department to prepare stock level, updates effectively with latest product collections news and information, pricing updates, published promotion plans and digital marketing campaigns, etc. - Run and manage various online sales B2C channels ( price.com.hk ; Cycling Express ;; HKTV Mall). Negotiate the commission rate/marketing support with the online platform.- Analyze market & pricing researches and product performance, understand the competitions in order to devise promotion plan or sales strategies to improve the online sales amount.- Oversee the social media strategy, analytics tools and conduct online brand /product campaigns or digital ads( facebook / google ads) to strengthen the awareness and grow the sales.

香港特別行政區 新界

- Tracked and improved the performance of assigned brands and marketing activities on a regular basis closely with the Brand Manager. - Collaborated with internal departments to plan and implement marketing programs (including club event, tradeshow, brand presentation)- Developed and maintained strong relationships with business partners, dealers and supplier to achieve and improve sales volume.- Monitored and smoothed the whole order fulfillment process and the incoming/outgoing delivery schedule.- Analyzed sales/market development trend and competitors' initiatives in the market to identify market opportunities for our products

香港特別行政區 新界

(1) Retail Business:- Handle and follow up daily PO from different chain-store (Yata , UNY , PNS, Ofarm).Monitor the order delivery process and solve various unpredictable issues.- Negotiate with chain-store buyers to set-up and adjust price strategy and settle promotion plan.- Generate and analyze sales report to find out how to improve sales volume and market shares.- Manage and executive tradeshow coordination with different external and internal parties. (2) Wholesale Business:- Build up and run the personal care trading department ( Focus on Mainland market)- Develop and maintain wholesale/distribution channels in local and China Mainland.- Follow-up the whole purchasing and import procedure.