Ben Moore Email and Phone Number
Ben Moore work email
- Valid
- Valid
- Valid
- Valid
Ben Moore personal email
Ben Moore is a Executive Leader | Customer Experience | Strategy | Project Delivery | Transformation and Change at RACQ. He possess expertise in it service management, project delivery, service delivery, project management, stakeholder management and 18 more skills.
Racq
View-
Implementation And Change Lead - Risk Transformation ProgramRacq Sep 2023 - PresentBrisbane, Qld, AuResponsible for leading the implementation and change management of RACQ's Risk Transformation Program.
-
Head Of Customer ExperienceRacq Jul 2019 - PresentBrisbane, Qld, AuHead of strategic advisory teams responsible for all member related functions.- CX design team that manages and operationalises the group customer experience strategy championing customer based design methodologies.- Led CX research function responsible for consumer insights, customer and market research and analytics, segmentation and voice of member program.- Delivered of continuous improvement and enhanced customer experience strategies.
-
Programme ManagerUnitingcare Queensland Apr 2016 - Jun 2019Brisbane, Qld, AuLed multi-disciplinary teams responsible for strategic business optimisation, aimed at supporting Blue Care priorities in driving services that are sustainable into the future and position the organisation as leaders of the aged and community care sectors. The program to date has delivered significant business change and optimisation through improved business processes, new products and services, and strategic pricing changes to improve performance.The program’s robust design and delivery model along with a mature change management practice has ensured long term benefits to the organisation are adopted and embedded. Utilising Voice of Customer and customer-led principles in all activities, value is proved through delivery of significant benefit to the business including large growth in revenue and clients. -
Senior Project Manager - TransformationRacq Sep 2014 - Apr 2016Brisbane, Qld, AuLed the delivery of large-scale (circa $20M), strategic program of work. The program was responsible for the transformation of RACQ’s membership architecture for the first time since the club’s inception. This resulted in the largest organisational change in the company’s history. The program covered a multiple delivery streams including:-Systems development, testing and infrastructure - Responsible for managing the delivery of a large technical team (120 resources) covering: development and testing, infrastructure, digital, data transformation and migration.-Management of offshore teams.-Organisational change-management - led for the delivery of an internal and external change-strategy spanning 18 months. This activity covered the development and delivery of significant training to whole-of-business.-Marketing and communications - responsible for the planning, development and implementation of marketing and communication campaigns to RACQ customers and members.-Organisational risk and compliance - Program had significant impacts on regulated insurance and finance products.
-
Project ManagerBlue Care Apr 2012 - Aug 2014Brisbane, Queensland, AuStrategic Project and Change Delivery:Responsible for all aspects of delivery of a wide range of strategic business optimisation and technology projects.Service Design and Implementation:Led the design and delivery of Blue Care’s Hospital in the Home Service. This included delivery across the business including Clinical, Finance, Marketing and I.T. The project involved detailed engagement with both Queensland Health and external partners under tight timelines. -
Technology Leadership And Project Delivery (Bp Australia)Denver Technology Jul 2001 - Jun 2012West Leederville, Wa, AuTechnology Leadership:Led the delivery of full-service Information Technology outsourcing to a range of customers across a variety of industries. Responsibilities included account management, solution architecture, service management and delivery, project delivery and strategy and consulting services.Project Delivery:Responsibilities included the delivery of a technology projects for BP Australia and other key clients across a range of industries. This role involved all project management activities including project planning, budgeting and forecasting, reporting, risk management, stakeholder engagement and management of project teams.
Ben Moore Skills
Ben Moore Education Details
-
Griffith UniversityComputer Systems
Frequently Asked Questions about Ben Moore
What company does Ben Moore work for?
Ben Moore works for Racq
What is Ben Moore's role at the current company?
Ben Moore's current role is Executive Leader | Customer Experience | Strategy | Project Delivery | Transformation and Change.
What is Ben Moore's email address?
Ben Moore's email address is be****@****.com.au
What schools did Ben Moore attend?
Ben Moore attended Griffith University.
What skills is Ben Moore known for?
Ben Moore has skills like It Service Management, Project Delivery, Service Delivery, Project Management, Stakeholder Management, Prince2, Business Process Improvement, Itil, Sharepoint, Business Analysis, Requirements Analysis, It Strategy.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial