Responsible for creating captivating and engaging B2B content for multiple industries and clients of varying sizes. Assist in driving client engagement and business growth through customized content, brand awareness, and storytelling.• Manages, writes and completes over 60 requests for proposal a year using compelling storytelling• Proactively works with outside departments and subject matter experts to create custom storytelling strategies for individual client proposals• Develops custom client presentations and other client specific materials

Building brand awareness by creating SEO, B2B, and B2C optimized digital content and copy; and breaking down complex ideas into compelling, personalized content for diverse audiences. Assist in driving customer acquisition & retention, business growth, content marketing, search engine rankings, and organic search results. •In charge of building brand awareness for multiple clients and increasing online audience through original digital content, including but not limited to: web copy, blogs, and conducting online data research. •Translating complex subject matter into cohesive messaging across integrated marketing campaigns including websites and social media.

Responsible for increasing brand awareness, building client base and increasing customer retention through the creation of SEO optimized articles, FAQs, and digital content. Assist in increasing customer traffic and conversions, search engine rankings, and brand recognition.· Conducting organic keyword research on relevant financial subjects for search ranking optimization, content marketing strategies, and customer engagement.· Communicating complex financial topics into engaging content for diverse audiences across multiple marketing campaigns including online publication.

Creating exhibits, blogs, and programs to engage visitors in telling the story of the Ohio River and Lock and Dam 34. Managing day to day operations of site and employees. Maintaining care and curation of historical items related to the museum’s mission.• Managing day-to-day operations of Chilo Lock 34 Museum, including supervision of staff and implementation of staff weekly schedule.• Developing and implementing educational and community outreach programs to promote cultural and historical education about the Ohio River History for schools, youth groups, and the general public, including specific interest groups such as various historical societies, universities, and organizations.

Oversaw content development and creation of historically and grammatically accurate item descriptions consistent with brand tone and voice. Assisted marketing campaigns by developing strategies for improving item and category SEO ranking. Created research and style guides for creating content that enhanced customer experience.• Oversaw the review and inspection of over 540 sales a month; including sale descriptions for historical accuracy, grammatical accuracy, and marketing appeal.• Ensured brand voice consistency and factual accuracy in item descriptions through the development of content and research guides leading to increased customer engagement and a 25% increase in team's quarterly sales.• Managed a team of ten catalogers and provided training and guidance through workshops, feedback, and the creation of guides.

Wrote engaging and informative short form digital content for items of historical and cultural significance. Reviewed sales to ensure marketing appeal, grammar, and factual accuracy. Edited content to ensure proper brand voice properly reflected in descriptions. • Conducted research and created descriptions for up to 55 historically significant items a day including furniture, sterling silver, clothing, artwork, signatures, and books. • Promoted to Content Editor in 16 months.

Used Library of Congress guidelines, assisted in the transcription, analysis, and conduction of veteran oral histories. Wrote and designed exhibit incorporating first hand veteran’s accounts and oral histories. • Assisted in the analysis and cataloging of 20 veterans oral histories for submission to the Library of Congress Veteran’s Oral History Project.• Organized and conducted grant funded oral history interviews with Korean War veterans following the guidelines of the Library of Congress Veterans Oral History Project.• Researched, designed, and created a 19 panel exhibit on the Korean War describing first hand veteran accounts and an overview of the conflict.

Ensured positive visitor experiences through historical interpretation and engagement. Developed interactive educational programming for K-12 and adults. Analyzed data and visitor feedback to enhance and improve engagement programs.• Enhanced visitor engagement through first person historical interpretation. The Cincinnati History Museum sees over 300,000 visitors annually.• Created and developed educational programming on cultural, geographical, and regional history for K-12 school groups.• Assisted with the evaluation and analysis of educational programs in order to enhance visitor experience.

• Conducted collections assessment of 122,000 item collection at the Tennessee State Museumto ensure compliance with American Association of Museums guidelines.• Assisted in the accessioning, documentation, and cataloging of incoming items utilizing Argus collections software.

• Responsible for assisting professors with individual research needs, utilizing primary resources. • Created organizational database for historical documents and primary resources.• Created and implemented lesson plans for lectures on American history from 1865 to present as teaching assistant.

• Created digital scans, cataloging negatives from photographic collection of over 35,000 negatives.• Researched and designed temporary exhibit interpreting the history of local commerce.• Assisted patrons, including members of county government, with research needs.

• Responsible for set up and take down of facility equipment reserved for specific events.• Followed explicit room layouts.• Met needs of specific events including set up of audio, display, flooring, and seating requirements for up to 400 people.

• Conducted Research in Library of Congress utilizing primary documents pertaining to US history occurring from January to March 1861.• Selected facts using perimeter specific guidelines for historical calendar.• Documented resources into Microsoft Excel spreadsheet.

• Conducted Research on Vietnam era UH-1 Huey helicopter utilizing documents published by the United States Army.• Created informational video that was incorporated into helicopter exhibit. Research included a detailed account of the helicopter’s service during the Vietnam War.

• Conducted biographical research on Medal of Honor recipient Lt. Robert Hibbs using a mix of primary and secondary resources. Final product submitted to museum and university archives.• Assisted with completion of Death and Dying exhibit. Created informational exhibit panel on the Body Farm at the University of Tennessee using primary and secondary sources.