Benjamin Morris Email & Phone Number

Brisbane City, Qld, Au

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Brisbane, Australia

Participate in project to upgrade SCCM 2007 to SCCM 2012 R2 for Rio Tinto globally.

Brisbane, Australia

RESPONSIBILITIES• Act as technical lead for the Windows 8.1 SOE deployment project ‘PROGRAM ONE’.• Act as primary point of contact for any technical escalations related to the Windows 8.1 project.• Liaise with internal BAU teams and external parties to deliver project deliverables. • Author design and implementation documentation for new technologies required by the project• Manage the remediation of any application which fails UAT on Windows 8.1 SOE.• Repackage… Show more RESPONSIBILITIES• Act as technical lead for the Windows 8.1 SOE deployment project ‘PROGRAM ONE’.• Act as primary point of contact for any technical escalations related to the Windows 8.1 project.• Liaise with internal BAU teams and external parties to deliver project deliverables. • Author design and implementation documentation for new technologies required by the project• Manage the remediation of any application which fails UAT on Windows 8.1 SOE.• Repackage corporate application with App-V or Admin Studio.• Maintain and develop the Corporate Windows 8.1 SOE,• Investigate all SCCM 2012 R2 issues related to the delivery of Windows 8.1.ACHIEVEMENTS• Implemented internal Corporate User Self-Service Solution• Implemented Direct Access• Implemented Windows Branchache Show less

Brisbane, Australia

RESPONSIBILITIES• Act as an escalation point for any SCCM production issues globally.• Ensure operational availability of the SCCM infrastructure within all four global regions. • Pro-actively monitor application deployments, package distributions, software updates deployment and client agent health for issues requiring remediation.• Participate in meetings discussing the SCCM infrastructure at a global level for continuity between different global regions. • Act as a… Show more RESPONSIBILITIES• Act as an escalation point for any SCCM production issues globally.• Ensure operational availability of the SCCM infrastructure within all four global regions. • Pro-actively monitor application deployments, package distributions, software updates deployment and client agent health for issues requiring remediation.• Participate in meetings discussing the SCCM infrastructure at a global level for continuity between different global regions. • Act as a technical resource for project tasks where there is an SCCM component.Contracted until 30/06/2013 Show less

RESPONSIBILITIES• Be an escalation point for priority one incidents that level 1,2,3 support staff are having difficulty managing.• Liaise with CITEC for diagnosis of critical system outages.• Provide mentoring of other support staff.• Provide MSI repackaging expertise when new applications are purchased.• Act as an on call backup resource for the DEEDI SCCM administrator during project activities.• Manage the testing and deployment of desktop windows… Show more RESPONSIBILITIES• Be an escalation point for priority one incidents that level 1,2,3 support staff are having difficulty managing.• Liaise with CITEC for diagnosis of critical system outages.• Provide mentoring of other support staff.• Provide MSI repackaging expertise when new applications are purchased.• Act as an on call backup resource for the DEEDI SCCM administrator during project activities.• Manage the testing and deployment of desktop windows patching.• Altiris administration. ACHIEVEMENTS• Implemented WSUS patch management.• Implemented POC SCCM R2 site for Piloting of OSD and app deployment. • Designed and implemented an Active Directory delegated administration model.• Migrated all Active Directory objects into a new OU structure to greatly simplify support.• Rationalised and consolidated 130 group policies down to less than 30 to simplify support and improve workstation performance.• Reduced user workstation logon times from over 10 min down to less then 2.• Reviewed and reconfigured Altiris to remedy a large performance impact it was creating on all workstations. Show less

RESPONSIBILITIES• Be a senior technical resource, available for project managers to utilize for any project activities for all Mincom clients.• Write technical proposals along with initial project costing’s for presentation to Mincom clients.• Author technical design documents prior to project commencement.• Be an escalation point for priority one incidents that level 1, 2, 3 support staff are having difficulty managing.ACHIEVEMENTS• The build out a new green fields… Show more RESPONSIBILITIES• Be a senior technical resource, available for project managers to utilize for any project activities for all Mincom clients.• Write technical proposals along with initial project costing’s for presentation to Mincom clients.• Author technical design documents prior to project commencement.• Be an escalation point for priority one incidents that level 1, 2, 3 support staff are having difficulty managing.ACHIEVEMENTS• The build out a new green fields 2008 Active Directory across four world wide geographical locations. As part of this project I then went onto migrate 1200 users and 500 servers over the course of 4 months.• Performed an internal desktop update which required the deployment of Microsoft online services client packages and the upgrade of all 1200 desktops to Office 2007.• Migrated 1000 users from the Department of Premiers and Cabinet to a new environment which required the migration of user accounts, mailboxes and data.• Performed desktop update for Tourism Queensland to upgrade their core desktop applications to the latest version.• Numerous smaller activities for other projects as part of a team. • Contributed to an internal SCCM design document. Show less

RESPONSIBILITIES• Repackage applications for 2000,XP and Vista on the desktop to stringent Westpac standards which including some of the following actions, DLL isolation, conflict detection and resolution, removal of all system files, NTFS and registry permissions, upgrades and MST’s for vendor packages when they are capable of meeting Westpac Standards.• Repackage server applications from both external vendors and in house development teams.• Manually setup packages for deployment… Show more RESPONSIBILITIES• Repackage applications for 2000,XP and Vista on the desktop to stringent Westpac standards which including some of the following actions, DLL isolation, conflict detection and resolution, removal of all system files, NTFS and registry permissions, upgrades and MST’s for vendor packages when they are capable of meeting Westpac Standards.• Repackage server applications from both external vendors and in house development teams.• Manually setup packages for deployment in DEV and TEST environments for further user testing.• Document the deployment actions for both AD and SMS to pass onto IBM to implement into the production environment.• Meet with project managers and technical teams to consult on how to get their application packaged and give ongoing assistance on how to meet Westpac standards on both servers and desktops.• Write technical procedures to document how to meet Westpac Standards, eg how to move dll registration keys into associated dll components.• Repackaging applications for use in the Citrix environment.• On call after hours Citrix support.• SMS 2003 Administration ACHIEVEMENTS• Authored and updated numerous server packages that had requirements such as the automated installs of IIS websites, App pools, DCOM applications and any other associated settings.• Authored and updated numerous desktop applications for large scale deployment associated with both project and BAU activities. Show less

RESPONSIBILITIES• Repackage all applications for deployment via SMS to lock down SOE 2K/XP/2003 workstations and servers. • Repackage applications for installation and publication through Citrix.• Install packaged applications, setup for publishing through citrix and UAT with users.• Manage quality assurance testing of repackaged applications with requesting user groups/agencies.• Consult to 3rd level Support and field support on deployment and application support… Show more RESPONSIBILITIES• Repackage all applications for deployment via SMS to lock down SOE 2K/XP/2003 workstations and servers. • Repackage applications for installation and publication through Citrix.• Install packaged applications, setup for publishing through citrix and UAT with users.• Manage quality assurance testing of repackaged applications with requesting user groups/agencies.• Consult to 3rd level Support and field support on deployment and application support issues.• Meet with requesting agencies and advise on best practices and practical approaches for application configuration and deployment along with estimating timeframes and costs.• Manage and maintain the WISE application server.• Configure SMS for deployment of repackaged application to workstations specified in linked Active Directory groups.• Manage large scale deployments of applications upgrades and initial implementations in co-ordination with requesting users and back office teams as required.ACHIEVEMENTS• Repackaged numerous applications that are now included in the base COE.• Deployed applications from 10 to 16,000 workstations.• Spearheaded the use of VMware for drastically improve efficiency in the packaging team.• Involvement with policy decision making with management for the application packaging team and how we provide our services to the business. Show less