Ben M. Email & Phone Number

I'm the mind behind the captivating cyber news at blog.cybersoar.us, but I'm really just a dreamer, builder, problem-solver, and innovator at heart. I am most passionate about secure, innovative optimizations that revolutionize business and increase human flourishing.I thrive at the intersection of AI innovation, cybersecurity, and IT infrastructure, where my passion for problem-solving meets cutting-edge technology. My focus is on building secure, AI-powered business solutions that drive efficiency and resilience.Expertise & Skills:- 12+ years in customer service- 7 years in IT operations- 2 years in cybersecurity- 5 years in digital marketingAI & Automations:- Multi-Agent Frameworks: LLMs (OpenAI, Llama3, Phi3), Agentic AI (LangChain, CrewAI, AutoGen, Agency Swarm)- AI-Based Scripting & Task Automation: Python, Bash, PowerShell- Custom Chatbots: Vector Databases & RAG Architecture for Enhanced Conversational AI- Automation & APIs: Leveraging APIs and Automation Platforms (n8n/Zapier/Make) to Extend LLM Capabilities and ToolsetsCybersecurity & Governance:- Vulnerability Scanning & Risk Management: Risk Assessments, PO&AM Documentation, Threat Mitigation, Automated Scanning, Patch Deployment, and Compliance Reporting (e.g., NIST 800-53, COBIT, HIPAA, PCI-DSS, SOC2)- Endpoint Security: EDR/MDR (SentinelOne, Microsoft Defender), Zero-Trust Policies, Application-Whitelisting (ThreatLocker), Web Authentication (Cloudflare, MFA with Duo)- Network Security: Next-Gen Firewalls (PfSense, Fortinet), IDS/IPS, SIEM Management (Stellar Cyber) for Incident Detection & Response- Disaster Recovery & Backup Solutions: Veeam, Axcient x360, Synology, and BackupRadar with Regular Backup Verification Testing, Incident Response Planning, and Data Restoration SimulationsCloud & Infrastructure Management:- Platforms: Azure, Google Cloud Platform, Microsoft 365, Active Directory- Virtualization & Orchestration: Proxmox, VMware, Docker Swarm, Portainer, Serverless- Cloud Databases: Supabase/Firebase for Application Development with Database Management (NoSQL, Postgres)I’m continually refining my skills to stay ahead in a fast-changing industry, with a focus on innovative problem-solving and systems optimization.