I'm the mind behind the captivating cyber news at blog.cybersoar.us, but I'm really just a dreamer, builder, problem-solver, and innovator at heart. I am most passionate about secure, innovative optimizations that revolutionize business and increase human flourishing.I thrive at the intersection of AI innovation, cybersecurity, and IT infrastructure, where my passion for problem-solving meets cutting-edge technology. My focus is on building secure, AI-powered business solutions that drive efficiency and resilience.Expertise & Skills:- 12+ years in customer service- 7 years in IT operations- 2 years in cybersecurity- 5 years in digital marketingAI & Automations:- Multi-Agent Frameworks: LLMs (OpenAI, Llama3, Phi3), Agentic AI (LangChain, CrewAI, AutoGen, Agency Swarm)- AI-Based Scripting & Task Automation: Python, Bash, PowerShell- Custom Chatbots: Vector Databases & RAG Architecture for Enhanced Conversational AI- Automation & APIs: Leveraging APIs and Automation Platforms (n8n/Zapier/Make) to Extend LLM Capabilities and ToolsetsCybersecurity & Governance:- Vulnerability Scanning & Risk Management: Risk Assessments, PO&AM Documentation, Threat Mitigation, Automated Scanning, Patch Deployment, and Compliance Reporting (e.g., NIST 800-53, COBIT, HIPAA, PCI-DSS, SOC2)- Endpoint Security: EDR/MDR (SentinelOne, Microsoft Defender), Zero-Trust Policies, Application-Whitelisting (ThreatLocker), Web Authentication (Cloudflare, MFA with Duo)- Network Security: Next-Gen Firewalls (PfSense, Fortinet), IDS/IPS, SIEM Management (Stellar Cyber) for Incident Detection & Response- Disaster Recovery & Backup Solutions: Veeam, Axcient x360, Synology, and BackupRadar with Regular Backup Verification Testing, Incident Response Planning, and Data Restoration SimulationsCloud & Infrastructure Management:- Platforms: Azure, Google Cloud Platform, Microsoft 365, Active Directory- Virtualization & Orchestration: Proxmox, VMware, Docker Swarm, Portainer, Serverless- Cloud Databases: Supabase/Firebase for Application Development with Database Management (NoSQL, Postgres)I’m continually refining my skills to stay ahead in a fast-changing industry, with a focus on innovative problem-solving and systems optimization.
Owner & Founder
-
Ai ConsultantOwner & FounderRaleigh, Nc, Us
-
OwnerEcommerce Dec 2017 - PresentContact for more details.
-
Email Marketing And Automation SpecialistThe Good Book Company Limited Jul 2024 - Oct 2024Global- Developing bespoke AI tools to enhance digital marketing strategies focused on lead nurturing, customer journeys, and sales conversions.- Crafting and executing targeted email campaigns, including copywriting and audience segmentation, to engage specific target audiences and drive conversions.- Designing and managing automated workflow systems to streamline marketing processes and improve efficiency.- Organizing customer segmentation and optimizing loyalty programs to foster stronger customer relationships and retention.- Driving improved campaign performance, personalization, and engagement, resulting in more effective and data-driven marketing initiatives. -
Cyber Security SpecialistBiz Technology Solutions, Inc - Managed It Services Mar 2023 - Jun 2024North Carolina, United States- Endpoint Security Deployment: Onboarded 1,600+ endpoints to next-gen antivirus/EDR and developed customized security protocols.- Zero-Trust Operations: Managed whitelisting, permissions, sandbox forensics, and critical security reviews.- SOC Leadership: Directed daily SOC operations, resolving 700+ security incidents and enhancing MTTR/MTTD metrics.- Incident Response & Recovery: Provided expertise in incident response and disaster recovery processes.- Security Awareness Program: Built and managed phishing simulation programs for thousands of users on M365 and Google Workspace.- Compliance Management: Implemented NIST 800-53 framework to guide quarterly business reviews and strengthen defense-in-depth strategies.- Vulnerability Assessments: Collaborated with third-party penetration testers on assessments and remediation actions.- vCISO Advisory Role: Advised on security audits, including HIPAA, PCI-DSS, and SOC2 compliance.Cybersecurity Documentation: Authored 100+ SOPs to enhance security awareness and consistency.- Automation & Scripting: Developed process automations using Bash, Batch, and PowerShell. -
Network Operations Center TechnicianBiz Technology Solutions, Inc - Managed It Services Dec 2022 - Mar 2023North Carolina, United States- Managed IT Infrastructure: Administered Windows servers, workstations, and virtual machines through N-Able RMM and ConnectWise ticketing systems.- Problem Solving: Applied advanced troubleshooting to resolve IT issues efficiently.- Scripting & Automation: Utilized CLI, PowerShell, CMD, and Batch scripting to automate tasks and streamline operations.- Cloud Management: Navigated and deployed resources within Azure environments.- Network Troubleshooting: Resolved DNS, DHCP, and TCP/IP connectivity issues.- Cybersecurity: Monitored endpoint security via anti-virus checks, patch management, and threat detection logs.- Documentation: Developed technical documentation to support internal processes and knowledge sharing.- Backup Management: Conducted backup verification tests using SaaS (DropSuite, Veeam, Datto), BaaS (BackupRadar), and IaaS (Azure).- Team Collaboration: Coordinated with team members on projects using Microsoft 365 SaaS tools to ensure seamless communication and execution.
-
Management StaffNon-Profit Organization May 2011 - Nov 2017 -
Customer Service/It SupportAt&T Aug 2009 - Dec 2011
Ben M. Education Details
-
Theology/Theological Studies -
Theology/Theological Studies
Frequently Asked Questions about Ben M.
What company does Ben M. work for?
Ben M. works for Owner & Founder
What is Ben M.'s role at the current company?
Ben M.'s current role is AI Consultant.
What schools did Ben M. attend?
Ben M. attended Phoenix Seminary, West Coast Baptist College.
Not the Ben M. you were looking for?
-
2sisd.net, austinisd.org2 +191549XXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial