● Developed Formal Hazard Assessments for all facility departments.● Modified the Emergency Response plan to ensure clarity of roles and responsibilities for all staff members.● Implemented an inspection program which has helped to identify hazards and recommended controls.● Management of an H & S budget responsibility through purchasing our essential needs while staying within the allocated amount. ● Hiring, training, and supervision of the Duty Managers, who oversee the facility on weeknights and weekends when upper management are not present.

● Planning and implementing meaningful recreation programs for independent and memory care residents. ● Organizing the monthly calendars which include guest speakers, musical acts, fitness programs, and special dinners. ● Consistently gain feedback from residents on their recreation interests using the resident interest inventory. ● Collaborate with volunteers and clinical practicum students to teach them more about the therapeutic benefits of recreation.

● Created the booking policies and procedures for the new Cor Van Raay YMCA. ● Developed contracts for bookings at the new facility. ● Implemented the Health and Safety program for the entire facility including implementing and emergency code system. ● Ordered all sport equipment for the new facility including the nets, posts, balls, and inflatable obstacle courses while staying within the allocated budget. ● Hiring, training, and supervision of the Duty Managers, who oversee the facility on weeknights and weekends when upper management are not present. ● Hiring, training, and supervision of Facility Attendants who set-up and monitor drop-in sports, implement birthday parties, and oversee the indoor playground. ● Management of six gymnasiums and the multi-purpose rooms to schedule internal programs, external rentals, drop-ins, birthday parties, and school trips.

● Helped to plan and implement a Multi-Sport tournament for Residence Recreation. ● Assisted in planning and implementing the Pond Hockey tournament. ● Set-up a Google Form to evaluate feedback on the Pond Hockey Tournament.● Managed volunteers that assisted with the Pond Hockey Tournament. ● Collaborated with the bookings department to rent facilities to clients in the Van Vliet Complex ● Allocated facility space and sent contracts using CLASS software. ● Aided in developing an equipment rental system using CLASS software.● Helped manage the bookings calendar.

● Managed the basketball intramural leagues and assisted with hockey and soccer leagues. ● Provided in-depth and detailed training to individuals who were employed as Activity Monitors and Officials. ● Supervised staff members by providing continual guidance and clarity about their roles and expectations. ● Cultivated positive relationships with league participants by immediately resolving conflicts and responding to phone calls and emails in a timely manner. ● Assisted in planning and implementing other tournaments including Red-Eye, the Curling Bonspiel, Archery, and Handball. ● Provides guidance and supervision to Practicum Students for the Red-Eye tournament. ● Modified and edited rulebooks for all Intramural Sports Programs. ● Managed the equipment inventory and suggested new orders of equipment when needed.

•Coached youth sport camps of all different ages ranging from 3-14 years old. •Proficient in coaching a wide variety of sports including basketball, volleyball, soccer, and badminton.•Helped develop week-long lesson plans for camps that were both enjoyable and educational.

•Worked in many different areas at the varsity sport events including ticket taking, security, and sales of merchandise where I provided excellent customer service. •Collaborated with the varsity promotional team to help plan and in-game promotions at varsity events to attain fan support and participation.•Marketed for varsity games by distributing posters around the University and adding content to varsity social media platforms in order to maximize game attendance.

● Supervised and performed set-up and take-down duties for soccer games and tournaments.● Managed the schedule for soccer tournaments. ● Monitored the safety of all patrons using the facility and ensured that patrons were following facility procedures. ● Communicated clearly, effectively, and respectfully when customers had concerns or complaints.