Ben Nickerson Email & Phone Number

Austin, Tx, Us

Austin, Texas, Us

- Lead all development teams- Own and manage the Roadmap, Scrum Ceremonies, Product Management, and Project Management for Consumer-Facing Technologies Team-- Manage Web Application, Mobile Application, and Systems Integration development- Own and manage the Roadmap, Scrum Ceremonies, Product Management, and Project Management for Data Team-- Manage Data-Modeling Requests, Workflow Requirements, Process Automations, and Data Analysis needs and development- Own and manage Project Management and Scrum Ceremonies for Policy Administration System and Orchestration Layer teams-- Manage API requirements, Microservices architecture, Complex Systems Analysis, and Insurtech forward development- Own and manage Product Ownership, Project Management, and Business Analysis for external development team-- Define and deliver clear and concise scope documents to external teams- Handle all project deliverables and communicate to internal stakeholders on timeline, risks, and budget- Using Figma, lead Product Design Team and deliver and maintain development ready designs and design specs in Zeplin- Manage Business Analyst and Product Owner resources for Policy Admin System and Orchestration Layer-- Review and assess product roadmap planning and task definition-- Encourage and collaborate as an active and energetic leader- Respond to business and member feedback with timely and thoughtful prioritization based on service-desk reporting- Define, maintain, and communicate business roadmap for all teams- Negotiate business needs with department leaders and identify high-impact projects using metric driven prioritization paradigms- Identify key risk areas, and cross-functional dependencies- Coordinate cross-functional efforts and organize Gantt flows with rigor- Communicate and collaborate with Technical Leadership to reduce program risks

Austin, Texas, Us

-Own and lead all scrum ceremonies during a 2 week sprint cadence-- Implement and enforce best AGILE Practices with 3rd Party Vendors-- Coach internal team members on best AGILE practices- Work with business leadership to ensure stories are well defined and have a clear scope and identify a theme and goal for each sprint and release- Identify and prioritize urgent business needs, accelerate easy and impactful wins- Demonstrate value-add roadmapping- Perform capacity planning calculations and manage the allocation of resources to competing priorities- Lay out communication strategies between external stakeholders and internal operations- Track milestones, deliverables, and change requests- Serve as a liaison to communicate information regarding changes, milestones reached, and other pertinent information- Be an active and energetic leader for the team

Work Description:- Organizing programs and activities in accordance with the mission and goals of the organization- Developing new programs to support the strategic direction of the organization- Creating and managing long-term goals- Developing a budget and operating plan for the program- Developing an evaluation method to assess program strengths and identify areas for improvement- Writing program funding proposals to guarantee uninterrupted delivery of services- Working alongside a team with a diverse array of talents and responsibilities- Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance- Implementing and managing changes and interventions to ensure project goals are achieved- Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services- Producing accurate and timely reporting of program status throughout its lifecycle- Analyzing program risks- Working on strategy with marketing team- Responsible for gathering specifications, conducting research, development, testing, and providing user support in accordance with company operations- Planning, directing, monitoring, and managing the daily operations of the development team- Responsible for meeting deadlines, product quality, and ensuring that the end product meets the requirements- Schedule tasks and identify key assumptions, critical paths, risks, and dependencies between people, resources, and constraints in a project- Anticipate, assess, and mitigate development issues for the project; escalate when necessary- Ensures the consistency and maintainability of software systems by creating, maintaining, and enforcing standards of technical solutions- Advocate for process improvement within the organization and foster continuous improvement mentality

Newport Beach, Ca, Us

Work Description:- Manage small to large software projects for clients using Jira. Projects typically utilize multiple tech-stacks including LAMP, JS, Android, iOS, Web, Wordpress, and Magento- Managing to budgets of varying size, managing resource allocations, and managing multiple projects concurrently- Assisting client by guiding them through the software process. Clients are often nontechnical and experiencing the different phases of projects for the first time.- Build strong and lasting relationships with clients by acting as a technical advisor on their project through completion- Understanding and facilitating communication of highly technical issues from the development team to the client and visa versa. Providing potential solutionsSkillset:- Time management, balancing multiple projects concurrently- Working with a global team and coordinating team members from multiple countries to complete projects- High-level understanding of multiple tech stacks including PHP, JS, iOS, Android, API, AWS- Focus on Project "Ownership", taking responsibility for project status and taking the lead on resolving blockersJob Description:Client Facing:- Maintain regular client communications during all phases of the project;Product Definition:- Understand the business requirements of the project from the client's perspective- Identify ambiguities in the project scope of work and define them;- Ensure the vision of the product develops as it evolves through all phases of planning, design, and developmentProject Management:- Identify potential risks and out-of-scope work- Define and follow project-specific workflows (task creation, closing, re-opening)- Keep accurate with Hours AllocationsReporting:- Attend weekly project update meetings prepared with project progress, risks, timeline, and budget updates- Enter accurate Job Sheets and Daily Reports in the CRM- Maintain accurate notes about projects and client communications

Work Description:- Help customers- Manage employees- Manage bar- Assist in resolving issues escalated from service staff- Facilitate communications between kitchen staff and customer-facing staff- Make and check food/stock orders

Seattle, Wa, Us

Work Description:- Provide world-class customer service- Facilitate in the creation of a "Third-place"- Manage breaks for Barista-level staff- Assist in high stress, low staffed scenarios- Resolve issues escalated by Barista-level staff- Make food/stock orders and check