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CEO @ TigerI joined Tiger in July 1998, I've spent time working in many roles, learning the business and working with our customers before joining the leadership team in 2015.Tiger's purpose is delivering workplace data analytics that transform how enterprises work, collaborate and perform. My focus is on accelerating Tiger's growth and develop our products and capabilities to become a market-leading data analytics platform.Core to all this is Tiger's refreshed brand identity - Tiger.io
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Chief Executive OfficerLens ConsultingRingwood, Gb
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Chief Executive OfficerTiger Jun 2023 - Present -
Chief Operating OfficerTiger Jun 2020 - Jun 2023Ringwood, England, United Kingdom
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Managing DirectorTiger Communications Plc Apr 2018 - Jun 2020Ringwood, Hampshire
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Sales DirectorTiger Communications Plc Feb 2014 - Mar 2018United KingdomTiger Communications is an international market leader specialising in analytics, fraud detection and billing. We have nearly 40 years’ experience in delivering business intelligence and call management information to global corporates, public sector organisations and SMEs.
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Account DirectorTiger Communications Plc Jan 2010 - Feb 2014In this role I lead the relationship with a number of partners reselling Tiger software. I consult regularly with the Sales Director, Account, Pre-Sales and Marketing teams to ensure they can identify opportunities based on up to date USP’s and return on investment strategies. I provide RFI and RFP support to the partner including commercial and technical responses as well as other supporting documentation or references.In 2011 I won the largest Managed Service contract in Tiger’s history for an enterprise customer in over 130 countries. I led the sale from initial contact through to contract negotiation with the client’s procurement team. Since then I have been responsible for a further 30% increase in the overall managed service revenues. In 2010, an acquisition of a competitor within the hospitality sector by Group Tiger resulted in the opening of a new office in Dubai. Although the focus of this office was not in the enterprise market, I was asked to work with the Dubai team, offering sales training, and bid support remotely and on site and have generated 100% year on year growth, including success with some very prestigious clients. Expectations for 2013 are for further growth of 200% from 2012.
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Account ManagerTiger Communications Plc Jan 2004 - Jan 2010Tasked with managing 300 existing customer accounts in Northern England and Scotland. I was responsible for maintaining regular telephone contact with clients and arranging onsite review meetings to introduce and promote available upgrades and enhancements. I would also work with the internal teams at Tiger to ensure client satisfaction regarding any project and support tasks outstanding or completed.I consistently achieved sales targets in this role, leading to my target being increased by 50% in 2006, and 20% in 2008. During this time I began to develop relationships with partners to grow new business opportunities.I was given additional responsibilities including presenter slots at the bi-annual Tiger User Group launching new products or promoting value added services. Attendances at these events we often in excess of 75 people.
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Project Manager - HospitalityTiger Communications Plc Jan 2000 - Dec 2003Working with some of the largest Hospitality brands in the world on telephony refresh projects.
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Frequently Asked Questions about Ben Nicklen
What company does Ben Nicklen work for?
Ben Nicklen works for Lens Consulting
What is Ben Nicklen's role at the current company?
Ben Nicklen's current role is Chief Executive Officer.
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What is Ben Nicklen's direct phone number?
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What are some of Ben Nicklen's interests?
Ben Nicklen has interest in I Enjoy Catching Up With Tv And Films, Children, Both In Work And At Home.
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Ben Nicklen has skills like Managed Services, Unified Communications, Voip, Telecommunications, Pre Sales, New Business Development, Management, Telephony, Solution Selling, Security, Enterprise Software, Account Management.
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