Ben Oldroyd Email & Phone Number
@onpurple.com
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Who is Ben Oldroyd? Overview
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Ben Oldroyd is listed as Quality Assurance Analyst at Purple at Purple, a company with 692 employees, based in Lehi, Utah, United States. AeroLeads shows a work email signal at onpurple.com and a matched LinkedIn profile for Ben Oldroyd.
Ben Oldroyd previously worked as Quality Assurance Analyst at Purple and Customer Success Manager at Thumbtack. Ben Oldroyd holds Bachelor'S Degree, Business, Management, Marketing, And Related Support Services from Utah Valley University.
Email format at Purple
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AeroLeads found 1 current-domain work email signal for Ben Oldroyd. Compare company email patterns before reaching out.
About Ben Oldroyd
People leader with experience in Customer Facing opportunities and occupations. Familiar with the Business start-up mentality and culture. Actor with a demonstrated history of working in the performing arts industry. Strong skills in Management, Interviewing, Sales, and Customer Experience.
Listed skills include Customer Experience, Business Management, Customer Experience Management, Customer Satisfaction, and 4 others.
Ben Oldroyd's current company
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Ben Oldroyd work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
- Supervised team of 10-15 support agents
- Conducted weekly individual one on one coaching sessions with agents
- Lead team to consistent 95% or higher customer satisfaction scores
- Prepared weekly performance reports for Sr. Leadership
- Attended 6+ leadership meetings for calibration and communication efforts
- Oversaw Customer Support Work From Home Program
Customer Service Team Lead
- Promoted to Team Leader after 4 months on call floor as agent
- Assisted customers through support calls and emails
- Conducted weekly agent call quality trainings and coaching sessions
- Assisted Manager in executing weekly team meetingsAssisted customers weekly on 15+ escalated calls
Technical Specialist
- Service technician for the greater Utah area
- Lead technician in upgrade sales 3 years running
- Assisted technicians and customers with wifi and systems compatibility issues
- Promoted internally to open new field support program
- Provided technicians with technical support on installations
- Provided scheduling support for technicians and customers
Colleagues at Purple
Other employees you can reach at purple.com. View company contacts for 692 employees →
Jodi Feng
Colleague at Purple
Salt Lake City Metropolitan Area, United States
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ET
Eliana Tholen
Colleague at Purple
Magna, Utah, United States, United States
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DG
Devin Grier
Colleague at Purple
Mcdonough, Georgia, United States, United States
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FM
Fathiyyah Miles
Colleague at Purple
Conyers, Georgia, United States, United States
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AT
Aaliyah Taitt
Colleague at Purple
Colorado Springs, Colorado, United States, United States
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JD
Joshua Dubruille
Colleague at Purple
Salt Lake City, Utah, United States, United States
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TW
Trinity Webster
Colleague at Purple
Austin, Texas, United States, United States
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PC
Patrick Clements
Colleague at Purple
Salt Lake City, Utah, United States, United States
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MN
Mike Noone
Colleague at Purple
Greater Scranton Area, United States
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TJ
Tai'Rieasha Jackson
Colleague at Purple
Morrow, Georgia, United States, United States
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Ben Oldroyd education
Frequently asked questions about Ben Oldroyd
Quick answers generated from the profile data available on this page.
What company does Ben Oldroyd work for?
Ben Oldroyd works for Purple.
What is Ben Oldroyd's role at Purple?
Ben Oldroyd is listed as Quality Assurance Analyst at Purple at Purple.
What is Ben Oldroyd's email address?
AeroLeads has found 1 work email signal at @onpurple.com for Ben Oldroyd at Purple.
Where is Ben Oldroyd based?
Ben Oldroyd is based in Lehi, Utah, United States while working with Purple.
What companies has Ben Oldroyd worked for?
Ben Oldroyd has worked for Purple, Thumbtack, and Vivint Smart Home.
Who are Ben Oldroyd's colleagues at Purple?
Ben Oldroyd's colleagues at Purple include Jodi Feng, Eliana Tholen, Devin Grier, Fathiyyah Miles, and Aaliyah Taitt.
How can I contact Ben Oldroyd?
You can use AeroLeads to view verified contact signals for Ben Oldroyd at Purple, including work email, phone, and LinkedIn data when available.
What schools did Ben Oldroyd attend?
Ben Oldroyd holds Bachelor'S Degree, Business, Management, Marketing, And Related Support Services from Utah Valley University.
What skills is Ben Oldroyd known for?
Ben Oldroyd is listed with skills including Customer Experience, Business Management, Customer Experience Management, Customer Satisfaction, Coaching, People Management, Customer Support, and Interviewing.
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