Ben Orchard Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, Australia

Responsible for sales optimisation & customer experience of Commonwealth Bank's Deposit and Everyday Banking products, distributed through digital channels such as the Commbank app and Commbank.com

Sydney, Australia

Responsible for prioritisation and delivery of product enhancements that maximise business value.Working collaboratively to manage the backlog of work across multiple projects and programmes of work including strategic growth projects, compliance projects and small business change.Resolution of risks, issues or blockers, and communication of the business.

Sydney Area, Australia

Elicitation and documentation of business requirements, provision of analytical support that assists in the development, improvement and re-engineering of business processes and IT systems. Effective delivery of technical system, compliance and process change across our Equities, Derivatives, Cash Management, Portfolio Administration and Margin Lending.

Perth

Review and audit processing of Corporate Actions such as Share Purchase Plans, Rights Allocations, Consolidations, Buy-backs for the Echelon Portfolio Service provided by CommSec Adviser Services. Process MappingProcedure documentation and maintenance.Co-ordination of user acceptance testing for projects.

Perth Area, Australia

Provide an accurate and efficient point of contact for advisors using CommSec Adviser Services' (Also known as Core Equity Services) Echelon platform.

Perth, Australia

In this role my primary responsibility was the efficient resolution of customer complaints received on our retail white label platforms.I was also the first escalation point for any customer enquiries or customer service representative enquiries. Supplementary responsibilities of this role included:Training, mentoring and monitoring the progress of new.

Perth

Equities/Derivatives Broking Representative & Customer Services Representative.In this role my primary responsibilities involved:Equity and derivative trade executionResponding to and resolving customer enquiriesAdministration of client portfolios

Masters, Business Administration

Accredited Derivatives Advisor, Derivatives Level 1 & 2

Rg 146, Securities Advisor Accreditation

Bachelor, International Economics & Finance