Benjamin Owen Email & Phone Number

Saint Johns, FL, US

Purchase, NY, US

Responsible for monitoring and defending Teladoc’s systems and networks, detecting, and managing security incidents, and providing a timely and effective response. Help to maintain security monitoring tools and act as the initial point of escalation for Managed Services security firms that are performing security monitoring for the company. Help to shape &.

Boston, Massachusetts, US

Managed the US Cyber Security Incident Response Team as part of a 24/7 global team. Focused on monitoring and defending systems and networks, detecting and managing security incidents, and providing a timely and effective response. Helped to shape company standards and policies for security.

Fort Lauderdale, FL, US

Managed the Security Operations Center tools and staff. Monitored and defended systems and networks, detect security incidents, and provide a timely and effective response. Help shape company standards and policies for security and compliance.

Fort Lauderdale, FL, US

Monitored systems and networks to detect security incidents, and provide a timely and effective response. Provided first tier security support and collaborated with other teams to improve security monitoring, alerting and reporting capability as well as leveraged services offered by other teams/groups to support the business. Handled Cloud computing.

Fort Lauderdale, FL, US

Wrote and conducted tests to verify the functionality, accuracy, and efficiency of developed or enhanced software. Managed and monitored security software (intrusion detection [SourceFire, QRadar, FireEye], file change monitoring [Tripwire], log monitoring [Splunk]). Wrote technical specifications and SOPs.

Evansville, IN, US

Coordinated between programmers and customers for EDI setup. Provided support throughout testing of new EDI implementations and setup of new customers. Provided J.D. Edwards (ERP) technical support to trading partners and internal customer service representatives. Wrote training manuals and conducted classes for customer service representatives using J.D..

Decided to take a break from IT, moved to Brazil to travel and teach.

US

Was responsible for all E*TRADE international QA environments and QA software builds. Project technical lead, worked with development teams to implement new applications. Created and maintained test environments and provided support throughout the testing cycle. Wrote technical assessments and project handbooks.

Designed and created the website for Deutsche Optik, a paper catalog company specializing in binoculars, watches, and historical maritime and military artifacts.