Ben Pascoe Email & Phone Number

De Pere, Wisconsin, United States

Green Bay, Wisconsin, United States

• Member of a two person IT department, managing 8 different sites across NE Wisconsin. • Duties included processing IT support tickets (using Sysaid IT Support system), setting up and deploying new IT equipment, decommissioning old equipment, onboarding new employees and training them for company IT systems.• IT Environment consisted of approximately 275 named users total, with half again as many workstations, along with multiple datacenters and VM hosts• Experience with managing Windows Active Directory, Microsoft/Office 365, IQMS ERP, Oracle 12c, Vcenter, VEEAM, Exchange 2010, PTC Creo, Proofpoint, Cylance, Barracuda and Slack

Houghton, Michigan

Responsible for all store operations, including register, staffing, and resolving customer issuesImproved the store from the bottom 4% of the company in June of 2014 to the top 20% by the end of the fiscal yearSuccessfully led the store from a net financial loss in 2013 under the previous manager and contributed over $23,000 in profit for the company in 2014Hired, trained, and promoted two different Assistant Managers as well as over ten other employeesCurrently on track to have the first $700k sales year in the store’s history

Marquette, Michigan

Started as a seasonal part time employee, was promoted to regular employee in December of 2007, Keyholder in 2010, and finally Assistant Manager in 2012Was responsible for all day-to-day store operations, opening and closing, running the sales floor, helping to train employees, and solving customer issuesAssisted the store manager in making decisions on product placement, conducted interviews, represented the store at meetings, and helped resolve employee issues