Ben Pearson Email & Phone Number

Hinckley, Leicester

Hinckley

Glenfield

Birmingham, United Kingdom

• Development of relevant portfolio metrics and key performance indicators for measuring essential elements of projects including costs, time, deliverables, benefits, risks and issues) in order to provide the Project.
• Develop, implement, manage and continuously improve processes and associated project management tools to improve user experience whilst providing agreed key data providing analysis and monitoring of project and.
• Development and integration of the portfolio dependency process associated tools and reports.
• Creation of a new programme/project financial and resource trackers.
• Creation of the Portfolio Benefits Register and associated programme/portfolio benefit trackers
• Development of the PPMO balance scorecard and associated reports and overall Corporate Solutions Dashboard.

Leicester, United Kingdom

• Through risk assessed decision making, plan, implement and provide evaluation of the Force audit programme to ensure compliance with national and in Force audit requirements for compliance using appropriate research.
• Facilitate organisational change through the audit process, by enforcing audit procedures and their recommended outcomes force wide as part of a continuous improvement model.
• Collect, audit, prepare, analyse and present both qualitative and quantitative data in written report form, including statistical analysis that highlights to senior management, areas of perceived risk, through the.
• Provide written reports and risk assessed audit recommendations to the Crime Registrar where there are non compliant areas of work for work improvement. This should include a schedule of outlined actions to drive.
• Conduct presentations to staff and senior management illustrating analytical techniques and outline findings/results/recommendations utilising all forms of available communication
• Provide necessary guidance and advice to Audit Inspection Officers.

Leicester, United Kingdom

• To project manage performance and process improvement projects.
• Analyse processes and develop new ways of working including utilisation of Information Technology
• To review and produce protocols between agencies on agreed processes including process flowcharts and agreements on revisiting processes.
• Ensure cohesiveness between local and national projects.
• Carry out post implementation and evaluation reviews of process improvement projects.
• Development of the LCJB performance framework including target setting and and KPIs.

Leicester, United Kingdom

• Managing a team to provide the customer satisfaction survey and Activity Analysis elements for the Constabulary. This included setting individual and team objectives, completing individual appraisals and maintaining.
• To prepare present and evaluate a variety of statistical information to Chief Officers, the Home office and other departments periodically and on an ad hoc basis.
• To advise/liaise with IT Services and other departments in the improvement and development of new computer systems/ databases for performance management purposes.
• To develop improvements for data handling, analysis and presentation within performance review.
• To develop and maintain the Force performance management system and ensure that all statutory data is submitted to the Home Office.
• To provide an advisory and information service to the Force regarding the appropriate use of statistical analysis and interpretation.

Leicester, United Kingdom

• Development of the new role including new performance framework and Key Performance indicators to improve customer service.
• Prepare and present statistical information and depict this to senior management.
• Monitor Call logging systems and flag up any patterns/problems.
• Provide real time data to Senior Officers/call centre supervisors.
• Monitor and report on resource demand allocation.
• Analyse data and provide management reports to help aid the decision making process as well as inform on Quality of Service issues.

Bachelor Of Arts (B.A.), Business Administration And Human Resource Management

Education record

Activities and Societies: Rugby

Education record

Activities and Societies: Rugby Basketball Football Cricket