I was a key member of the aftersales retention team specialising in Volkswagen, Skoda, and Hyundai driving sales and maintaining strong, lasting customer relationships. My employment initially began over the summer period of my second year at University and was continued on the completion of studies in May 2016 until January 2017. Throughout employment sale and customer care targets/ objectives were consistently achieved and exceeded. Responsibilities and key skills obtained… Show more I was a key member of the aftersales retention team specialising in Volkswagen, Skoda, and Hyundai driving sales and maintaining strong, lasting customer relationships. My employment initially began over the summer period of my second year at University and was continued on the completion of studies in May 2016 until January 2017. Throughout employment sale and customer care targets/ objectives were consistently achieved and exceeded. Responsibilities and key skills obtained. • Learning the ability to accurately multi-task. • Selling skills and techniques that assist in optimising sales. • Constantly improving organisational skills as a result of a very busy working environment. • Dealing with multiple consumers requests and demands effectively.• Excellent communications skill. • Exceptional customer service skills to deal customer complaints in an effective manner. • Assisting in the development of colleagues. • Ensuing the accuracy of data uploaded to the CRM system. . Show less

The employment was conducted over my first summer of University helping to design, create and also maintain the website whilst assisting with social media platforms. This experience was a fantastic enabler that grew my real word marketing expertise. Responsibilities and key skills obtained. • Working effectively in a digital marketing team.• SEO training and application using Google Analytics and associated software packages. • Created and uploaded online… Show more The employment was conducted over my first summer of University helping to design, create and also maintain the website whilst assisting with social media platforms. This experience was a fantastic enabler that grew my real word marketing expertise. Responsibilities and key skills obtained. • Working effectively in a digital marketing team.• SEO training and application using Google Analytics and associated software packages. • Created and uploaded online content.• Supporting the social media assistant to create content for key social channels.• Created image mood boards and assisted in researching new social media campaigns. • Liaised with the search engine marketing agency to ensure content was SEO friendly. Show less