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I like to write words, code, and words about code. Recently, I’ve been working on writing code to write words about writing code (generative AI chatbot for MongoDB). Learn more about me on ben.perlmutter.io
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MongodbMongodbNew York, Ny, Us
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Senior Engineer, Education AiMongodb Aug 2023 - PresentNew York, Ny, UsBuilding generative AI educational experiences for MongoDB.- Architect and co-creator of the MongoDB Chatbot Framework - https://mongodb.github.io/chatbot/- Architected the MongoDB AI Chatbot, a generative AI chatbot that uses retrieval-augmented generation (RAG) to answer users' questions about MongoDB's product suite. (Try it out on https://mongodb.com/docs)- Led development of the chatbot server, a TypeScript/Express.js server that uses Atlas Vector Search and the OpenAI APIs for RAG.- Created evaluation framework to automate assessment of chatbot response quality.- Set up chatbot CI/CD, Kubernetes infrastructure, and integrations with AI APIs.- Planned and oversaw chatbot red teaming exercise with over 50 participants to evaluate chatbot response quality. Distilled feedback into an action plan of improvements to the chatbot. Our team implemented the feedback, leading to a significant improvement in response quality.
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Education EngineerMongodb Sep 2021 - Aug 2023New York, Ny, Us- Led creation of MongoDB Kotlin driver and Realm Flutter SDK docs- Contribute to documentation of Realm JavaScript SDKs (Node.js, React Native, Web) and MongoDB Atlas App Services- Collaborate with software engineers and project managers to document features- Create unit-tested code examples to validate accuracy of code in documentation- Write scripts and command line applications to automate work
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Web Dev & Tech WriterSelf Employed Jul 2020 - Present- Revamped ESLint docs. Overview of project: https://github.com/eslint/eslint/issues/16365- Designed and developed over 5 Webflow sites for startups and small businesses- Wrote 4 technical articles and edited 6 others for MongoDB corporate blog via marketing agency - Migrated 5 WordPress site to GCP for 10x performance improvement and enhanced security- Designed and coded static site using GatsbyJS/React to present product overview for startup- Built features for startup MVP using React, Material UI, Storybook, and Firebase
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Technical WriterTrueaccord Nov 2020 - Sep 2021130, Kansas, Us- Led creation and maintenance of ~35,000 word manual for financial services integration platform- Designed and built public documentation hub for API using OpenAPI (Redoc) and Docusaurus - Collaborated with stakeholders across the organization to create procedures, policies, diagrams and product descriptions for PCI DSS audit- Wrote SDLC policy and developer facing documentation. Collaborated with teams across the organization to create a secure, compliant, and developer-oriented SDLC. -
Market Development LeadMavatar Technologies Inc Mar 2019 - Jan 2020Menlo Park, Ca, Us- Directed content creation, including 2 Wordpress sites, eBook, email marketing, blog posts- Created internal written and video technical documentation to facilitate onboarding new team members - Managed relationship with corporate partner Google Cloud and led comarketing campaign - Led technical and design projects with technical team and independent contractors- Oversaw day-to-day tasks of 2 interns -
Technical Content WriterMavatar Technologies Inc Jul 2018 - Mar 2019Menlo Park, Ca, Us- Collaborated with the CEO to research, develop, and write articles for publication in national media and Mavatar’s Medium page- Created digital written content to find and convert prospective customers for Sales and Operations projects- Led the development of strategic email campaigns in collaboration with CEO, Sales, and Operations
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Chief Content CreatorPerlwrite Dec 2017 - Jan 2020- Created written and digital content for tech startups, from blog posts, to eBooks, to websites and sales copy- Collaborated with founders and executive teams to translate vision into content- Focused on forming long-lasting, deep relationships with my clients to better understand their business needs and meet their objectives
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InstructorCenters For Interamerican Studies Apr 2018 - Sep 2018Peoria, Arizona, UsTaught beginner, intermediate, and advanced English to Ecuadorian students ranging in age from 12 to 50 -
InstructorSeoul Language Institute May 2016 - Aug 2017Taught TOEFL, SAT, and writing to high achieving Korean students preparing for American Universities. The position was from May to August 2016 and June to August 2017
Ben Perlmutter Skills
Ben Perlmutter Education Details
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Emory UniversityMathematics And Poltical Science -
App AcademySoftware Development
Frequently Asked Questions about Ben Perlmutter
What company does Ben Perlmutter work for?
Ben Perlmutter works for Mongodb
What is Ben Perlmutter's role at the current company?
Ben Perlmutter's current role is MongoDB.
What is Ben Perlmutter's email address?
Ben Perlmutter's email address is be****@****ter.org
What is Ben Perlmutter's direct phone number?
Ben Perlmutter's direct phone number is +191458*****
What schools did Ben Perlmutter attend?
Ben Perlmutter attended Emory University, App Academy.
What skills is Ben Perlmutter known for?
Ben Perlmutter has skills like Microsoft Office, Leadership, Research, Microsoft Word, Strategic Planning, Copywriting, Ghostwriting, Editing, Social Media, Journalism, Blogging, Email Newsletter Design.
Who are Ben Perlmutter's colleagues?
Ben Perlmutter's colleagues are Reya Singh, Oleksandra Semen, Banty Rawat, Yujin Kang Park, Nuno Costa, Deshae Lyda, Greg Novikov.
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