Ben Petkus Email & Phone Number

Hudson, Florida, United States

Port Richey, Fl

Provide assistance to customers by greeting customers, creating service orders and staging customer vehicles. Identifying customers needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, promote products and services, and appropriately represent and support the company's mission. Offer and explain products and services to customers. Operate and maintain service area equipment. Prep customer vehicles. Maintain the TLE dept in accordance with company policies and procedures by properly handling claims and rechecks, zoning the area, arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment.

Hudson, Fl

Built or repaired Microsoft Windows Computers from Windows 7 to Windows 10 as requested by customers specifications. Installed or replaced components ranging from memory modules to HDD to NIC cards to OS. Resolve hard wired networking, IP, NICs and some wireless conflicts including NAS devices.

Newnan, Ga

Install/Service gas equipment and piping. Apply quality control measures to insure assistants are following mandatory regulations. Deliver product to customer in a safe and timely manner and process payments with computer system. Handled customer accounts, inquiries, complaints, billing questions and service requests. Interact with the public on a daily basis while acquiring leads during route sales. Occasionally, work in the office answering phones, entering orders, payments and service requests.

Acquired loads for drivers and ensured tight scheduling of arrivals and departures. Handled clients inquires and/or concerns. Kept daily records, monitored driver daily logs and working hours and equipment availability. Use of excellent time-management skills to ensure drivers transportation HOS rules were followed. Filed correspondence, load sheets, invoices, receipts, and other records in alphabetical or numerical order according to the filing system. Edited material in spreadsheets when requested.

Provided prompt, courteous and complete waste removal services for customers who reside on a designated route. In addition, I was responsible for employees providing safe and prompt service, as well as, ensuring my vehicle was in compliance with the company’s safety standards prior to operating the vehicle and ensuring that all company, state and federal regulations are followed.