As a Resourcing Technology Analyst at Shared Services Connected Ltd (SSCL), I provide functional support and resourcing solutions to various clients and projects. I have over five years of experience in IT support roles, having previously worked as an IT Functional Support and an IT Functional Assistant at SSCL. I have developed skills in troubleshooting, data analysis, system testing, and user training, as well as in using resourcing technology platforms such as Oracle, Oleeo, JIRA and LaunchPad. My core competencies include communication, collaboration, problem-solving, and customer service. I am passionate about delivering high-quality support and resourcing solutions that meet the needs and expectations of my clients and stakeholders. I am always eager to learn new technologies and processes that can enhance the efficiency and effectiveness of my work.