Benjamin Jimenez Lopez
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Benjamin Jimenez Lopez Email & Phone Number

IT Customer Service Consultant | Information Security Analyst | Help Desk Support | Customer Service Support Representative | Project Management | Cyber Security Consultant | System Administrator at SchoolsFirst Federal Credit Union
Location: Bloomington, California, United States 6 work roles 1 school
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Role
IT Customer Service Consultant | Information Security Analyst | Help Desk Support | Customer Service Support Representative | Project Management | Cyber Security Consultant | System Administrator
Location
Bloomington, California, United States
Company size

Who is Benjamin Jimenez Lopez? Overview

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Quick answer

Benjamin Jimenez Lopez is listed as IT Customer Service Consultant | Information Security Analyst | Help Desk Support | Customer Service Support Representative | Project Management | Cyber Security Consultant | System Administrator at SchoolsFirst Federal Credit Union, a company with 1065 employees, based in Bloomington, California, United States. AeroLeads shows a matched LinkedIn profile for Benjamin Jimenez Lopez.

Benjamin Jimenez Lopez previously worked as Member Service Representative III at Schoolsfirst Federal Credit Union and Personal Banker Safe at Wells Fargo. Benjamin Jimenez Lopez holds Bachelor'S Degree, Engineering And Information Sciences, Specialization: Cyber Security, 3.79 from Devry University.

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Email format at SchoolsFirst Federal Credit Union

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SchoolsFirst Federal Credit Union

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Profile bio

About Benjamin Jimenez Lopez

I have been in the Financial industry in the last 20 years of my work life, in this past 20 years, I have acquired many different talents, and skills sets making me a strong working individual. With a strong background in retail banking and a passion for cybersecurity, I am excited about the opportunity to bring my unique blend of skills and experience to your team.As a focused and results-driven individual, I have spent several years in the retail banking sector, where I have honed my skills in providing superior customer service to both external clients and internal colleagues. I am known for my impeccable work ethic, strong analytical and organizational skills, and thoroughness when performing tasks. My commitment to excellence is reflected in my proven record of customer satisfaction.In addition to my experience in banking, I am also an avid learner with a keen interest in cybersecurity. I hold an Undergraduate Certificate in Cyber Security and am currently pursuing a Bachelor’s Degree with a specialization in the field. My current studies are concentrated on areas such as network security testing, ethical hacking, cloud computing, infrastructure security, network management, IoT security, and risk analysis.I am particularly drawn to the intersection of cybersecurity and banking, as the financial industry faces increasingly sophisticated threats in today's digital landscape. I am eager to leverage my skills and knowledge to contribute to the ongoing security efforts at any Company

Current workplace

Benjamin Jimenez Lopez's current company

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SchoolsFirst Federal Credit Union
Schoolsfirst Federal Credit Union
IT Customer Service Consultant | Information Security Analyst | Help Desk Support | Customer Service Support Representative | Project Management | Cyber Security Consultant | System Administrator
santa ana, california, united states
Employees
1065
AeroLeads page
6 roles

Benjamin Jimenez Lopez work experience

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Member Service Representative Iii

Current

Orange, California, United States

  • Initiated a method of completing New Membership and Existing Membership audits by creating an Excel database, improving the way data is saved and a more user-friendly interface.
  • Tailored products and services to Members by applying more effective communication skills learned through 5 behaviors in Communication Certification training resulting in consistent 5 Survey Scores.
  • Partnered with other Team Members to implement a new way of completing DMV 262 Form to reduce errors, and… Show more
  • Partnered with other Team Members to implement a new way of completing DMV 262 Form to reduce errors, and increase production by 15%. Show less
Mar 2022 - Present

Personal Banker Safe

Current

Montclair, California, United States

  • Developed guidelines in sales strategy and implemented databases to track sales records.
  • Established conversational guidelines to strengthen current customer relationships, by contributing strategies used by the top financial advisors in the region, increasing sales by 10 percent.
  • Built set of micros with Visual Basics to increase productivity when performing outbound calls.
  • Conducted new hire orientation to 5+ team members per class on topics of risk, and quality control,… Show more
  • Conducted new hire orientation to 5+ team members per class on topics of risk, and quality control, to reduce system integrity issues. Show less
Nov 2014 - Present

Mortgage Services Project Manager

Brea, California

  • Managed up to 100 employees daily with Policy and Procedures, Government guidelines and forecasting.
  • Responsible for training an average of 30 to 50 new hires every six months for different lines of business.
  • Monitored 30 employee phone calls monthly and graded based on department metric and delivering coaching as needed to avoid risk and maintain department in compliance with Government guidelines.
Sep 2011 - Nov 2014

Housing & Urban Development Specialist

Brea, California

  • Responsible for a pipeline of fifty calls per month to stay in compliance Home Modification Governmental guidelines, and metrics to reduce Company monetary losses through fines, and litigations.
  • Performed complex analysis on existing modification pipeline to find resolution and stay within Government guidelines of Loan Modifications.
Jun 2011 - Sep 2011

Senior Collector Iii

Brea, California

Nov 2010 - Jun 2011

Research & Adjustments Specialist Ii

Brea, California, United States

Mar 2009 - Nov 2010
Team & coworkers

Colleagues at SchoolsFirst Federal Credit Union

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1 education record

Benjamin Jimenez Lopez education

FAQ

Frequently asked questions about Benjamin Jimenez Lopez

Quick answers generated from the profile data available on this page.

What company does Benjamin Jimenez Lopez work for?

Benjamin Jimenez Lopez works for SchoolsFirst Federal Credit Union.

What is Benjamin Jimenez Lopez's role at SchoolsFirst Federal Credit Union?

Benjamin Jimenez Lopez is listed as IT Customer Service Consultant | Information Security Analyst | Help Desk Support | Customer Service Support Representative | Project Management | Cyber Security Consultant | System Administrator at SchoolsFirst Federal Credit Union.

Where is Benjamin Jimenez Lopez based?

Benjamin Jimenez Lopez is based in Bloomington, California, United States while working with SchoolsFirst Federal Credit Union.

What companies has Benjamin Jimenez Lopez worked for?

Benjamin Jimenez Lopez has worked for Schoolsfirst Federal Credit Union, Wells Fargo, and Bank Of America.

Who are Benjamin Jimenez Lopez's colleagues at SchoolsFirst Federal Credit Union?

Benjamin Jimenez Lopez's colleagues at SchoolsFirst Federal Credit Union include Dylan Vazquez, Jonathan Rubiano, Nancy Woo, Ryan Laureano, and Alva Hernandez.

How can I contact Benjamin Jimenez Lopez?

You can use AeroLeads to view verified contact signals for Benjamin Jimenez Lopez at SchoolsFirst Federal Credit Union, including work email, phone, and LinkedIn data when available.

What schools did Benjamin Jimenez Lopez attend?

Benjamin Jimenez Lopez holds Bachelor'S Degree, Engineering And Information Sciences, Specialization: Cyber Security, 3.79 from Devry University.

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